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All-in-One Software Removal Utility

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Type: Utility - Diagnostic Tools
Version: 4.2.1 (11 Jan 2005)
Operating System(s): Microsoft Windows 2000, Microsoft Windows XP
File name: gr_uninst.exe (867 KB)

Description

 Description
If problems arise while installing or uninstalling the software, download this removal utility to uninstall the HP All-in-One software before attempting software reinstallation.

IMPORTANT NOTE:

This utility removes only version 4.2.0 of the driver.

Running the removal utility may remove the drivers and software for other HP printing, scanning or digital imaging products.

This utility works in stages. The first time the utility is used, it runs at level one. The next time the utility is used, it runs at level two. There are four levels. The effects of each level are shown in the table below.

Uninstaller level Description
1 Removes the Windows device discovery (Plug and Play) entries from the Windows registry. After running level 1, connect the USB cable to the all-in-one and let Windows try to discover the device again.
2 Performs Level 1 and removes the software drivers. After running level 2, run the all-in-one installer and use the "Add a new device" option to attempt to reinstall the all-in-one again.
3 Performs Levels 1 and 2 and removes the HP Photo and Imaging software. You must completely reinstall the all-in-one software after running level 3.
4 Performs Levels 1, 2 and 3, and removes HP Software Update. You must completely reinstall the all-in-one software after running level 4.

Installation instructions:

  1. Click the Download now button.
  2. When prompted, choose Open or Run to start the download and run the installer.
  3. Follow the onscreen instructions.
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