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SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c03265132

Version: 2

Advisory: (Revision) Red Hat Enterprise Linux 6 - "[Firmware Bug]: The BIOS Has Corrupted Hw-PMU Resources" Message Can Be Safely Ignored
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2013-04-09

Last Updated: 2013-04-09

DESCRIPTION
Document Version
Release Date
Details
2
04/09/2013
Updated "Note:" in Resolution.
1
03/30/2012
Original Document Release.

On an HP ProLiant server running Red Hat Enterprise Linux 6, the following message is displayed during the initial startup screen of Red Hat Linux:

[Firmware Bug]: the BIOS has corrupted hw-PMU resources

Additionally, a message similar to the following is posted to the dmesg file:

CPU0: Intel(R) Xeon(R) CPU X7560 @ 2.27GHz stepping 0 6
Performance Events: PEBS fmt1+, Nehalem events, Broken BIOS detected,
complain to your hardware vendor.
[Firmware Bug]: the BIOS has corrupted hw-PMU resources (MSR 38d is 330)
Intel PMU driver.

OR

CPU0: Quad-Core AMD Opteron(tm) Processor 2389 stepping 02
Performance Events: Broken BIOS detected, complain to your hardware vendor.
[Firmware Bug]: the BIOS has corrupted hw-PMU resources (MSR c0010001 is 430076)
AMD PMU driver.

SCOPE

Any HP ProLiant server running Red Hat Enterprise Linux 6.

RESOLUTION

The messages do not affect the functionality or performance of the operating system or the server and can be safely ignored. Refer to the Red Hat Article, The boot message "Performance Events:
PEBS fmt1+, Westmere events, Broken BIOS detected" is seen in Red Hat Enterprise Linux 6 , for additional information, located at the following Red Hat URL:
https://access.redhat.com/kb/docs/DOC-55869

 

For the following ProLiant servers, the error message can be avoided by performing the steps detailed below:

  • All ProLiant Gen8 Servers
  • ProLiant DL580 G7
  • ProLiant BL620 G7
  • ProLiant BL680 G7

Note: For the servers listed above, perform the following to avoid the above message from being displayed:

IMPORTANT: Disabling "Processor Power and Utilization Monitoring" limits the HP ProLiant server capabilities.

  1. Boot machine to RBSU (F9).
  2. Press CTRL+A.
  3. Select "Service Options."
  4. Select "Processor Power and Utilization Monitoring."
  5. Select "Disable."
  6. Press F10 to save and exit.
  7. Reboot.



RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory

NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .

To search for additional advisories related to Linux, use the following search string:

+Advisory +ProLiant -"Software and Drivers" +Linux

KEYWORDS: contact your hardware vendor errors

Hardware Platforms Affected: HP ProLiant BL280c G6 Server Blade, HP ProLiant BL2x220c G6 Server Blade, HP ProLiant BL2x220c G7 Server Blade, HP ProLiant BL460c G6 Server Blade, HP ProLiant BL460c G7 Server Blade, HP ProLiant BL460c Gen8 Server Blade, HP ProLiant BL465c G6 Server Blade, HP ProLiant BL465c G7 Server Blade, HP ProLiant BL465c Gen8 Server Blade, HP ProLiant BL490c G6 Server Blade, HP ProLiant BL490c G7 Server Blade, HP ProLiant BL495c G6 Server Blade, HP ProLiant BL620c G7 Server Blade, HP ProLiant BL680c G7 Server Blade, HP ProLiant BL685c G6 Server Blade, HP ProLiant BL685c G7 Server Blade, HP ProLiant DL160 G6 Server, HP ProLiant DL160 Gen8 Server, HP ProLiant DL160se G6 Server, HP ProLiant DL165 G7 Server, HP ProLiant DL170e G6 Server, HP ProLiant DL170h G6 Server, HP ProLiant DL180 G6 Server, HP ProLiant DL320 G6 Server, HP ProLiant DL360 G6 Server, HP ProLiant DL360 G7 Server, HP ProLiant DL360p Gen8 Server, HP ProLiant DL380 G6 Server, HP ProLiant DL380 G7 Server, HP ProLiant DL380p Gen8 Server, HP ProLiant DL385 G6 Server, HP ProLiant DL385 G7 Server, HP ProLiant DL388p Gen8 Server, HP ProLiant DL560 Gen8 Server, HP ProLiant DL580 G7 Server, HP ProLiant DL585 G6 Server, HP ProLiant DL585 G7 Server, HP ProLiant DL785 G6 Server, HP ProLiant DL980 G7 Server, HP ProLiant DL985 G7 Server, HP ProLiant ML150 G6 Server, HP ProLiant ML350p Gen8 Server, HP ProLiant SL160s Gen8 Server, HP ProLiant SL230s Gen8 Server, HP ProLiant SL250s Gen8 Server, HP ProLiant SL270s Gen8 Server
Operating Systems Affected: Red Hat Enterprise Linux (Itanium), Red Hat Enterprise Linux 6 (x86)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA03265132
©Copyright 2013 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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