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SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c03005737

Version: 5

Advisory: (Revision) HP BladeSystem - Emulex be2net Inbox Driver Version 4.0.88.0 Does Not Support Flex-10 or Flex Fabric Adapters on VMware ESXi 5.0 in a Virtual Connect Environment
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2012-01-19

Last Updated: 2012-01-19


DESCRIPTION
Document Version
Release Date
Details
5
01/19/2012
Updated Resolution section with new instructions and location to download permanent driver and firmware fix since the solution URL was moved.
4
10/26/2011
Updated Resolution section with link to permanent driver and firmware fix.
3
10/14/2011
Updated Resolution section with additional information on driver release/dependency on firmware release
2
09/29/2011
Updated Resolution section with additional information on when the driver will be available
1
09/09/2011
Original Document release

The Emulex be2net inbox driver version 4.0.88.0 does not have Flex-10 or Flex Fabric support for ProLiant c-Class server blades running VMware ESXi 5.0.

If a VLAN tag is added to a network (for example, from the VM Portgroup, the network in VC, the external switch, etc.), then the vSphere client cannot connect to the host:

 

SCOPE

The following server blades are affected:

  • ProLiant BL460c G7
  • ProLiant BL465c G7
  • ProLiant BL490c G7
  • ProLiant BL620c G7
  • ProLiant BL680c G7
  • ProLiant BL685c G7

The following Flex-10/FlexFabric adapters are affected:

  • NC551m
  • NC552m
  • NC553m
RESOLUTION

Flex-10 and FlexFabric configurations are not supported with the VMware ESXi 5.0 inbox be2net driver version 4.0.88.0 due to a VLAN tagging issue. This version of the driver only affects Virtual Connect configurations and only applies to the inbox ESXi 5.0 be2net driver version 4.0.88.

Emulex Firmware Version 4.0.360.7 enables the use of new Emulex drivers; including the 4.0.355.1 be2net driver for ESXi 5. This driver addresses an issue with the in-box ESXi 5.0 Emulex be2net driver version 4.0.88.0 that impacts hp Virtual Connect FlexFabric and Flex-10 environments when VLANs are used.

Additionally, this firmware and ESXi 5.0 be2net driver version 4.0.355.1, when used together, have support for gPXE on Emulex based devices (with the exception of AMD based G7-series blade servers). This allows the new ESXi 5.0 AutoDeploy feature to function properly if the driver is built into a custom ESXi 5.0 depot using VMware Image Builder. The async be2net 4.0.355 driver does support gPXE as well as enable the Auto Deploy feature.

Emulex Firmware Version 4.0.360.15 is available as follows:

  1. Go to

    www.hp.com

  2. Select "Support and Drivers."
  3. Select "Drivers and Software."
  4. Enter the Server model (for example, "BL490c G7").
  5. Select the specific server model from the "Product Search Results" page, if this page appears.
  6. Select "Cross operating system (BIOS, Firmware, Diagnostics, etc." ). This is at the end of the list of operating systems on the page.
  7. Select Firmware-Network.
  8. Select the Firmware image for online update Version 4.0.360.15 and click "Download." Note: (the ISO component is version 4.0.360.20 but the firmware it installs is version 4.0.360.15).

The async be2net driver version 4.0.355.1 is available on the VMware website at the following URL:

http://downloads.vmware.com/d/details/dt_esxi50_emulex_be2net_403551/dHRAYnQqQHBiZHAlJQ



RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory

NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .


Hardware Platforms Affected: HP NC551m Dual Port FlexFabric 10Gb Converged Network Adapter, HP NC551m Dual Port FlexFabric 10Gb Converged Network Adapter(Standard HP Product), HP NC552m 10Gb 2-port Flex-10 Ethernet Adapter(Standard HP Product), HP NC553m 10Gb 2-port FlexFabric Adapter(Standard HP Product), HP ProLiant BL460c G7 Server series, HP ProLiant BL465c G7 Server series, HP ProLiant BL490c G7 Server series, HP ProLiant BL620c G7 Server series, HP ProLiant BL680c G7 Server series, HP ProLiant BL685c G7 Server series
Operating Systems Affected: VMware ESXi Server
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA03005737
©Copyright 2012 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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