SUPPORT COMMUNICATION -
SECURITY BULLETIN
HPSBPI02794 SSRT100542 rev.1 - Certain HP Photosmart Printers, Remote Denial of Service (DoS)
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.
Potential Security Impact:
Remote Denial of Service (DoS)
Source: Hewlett-Packard Company, HP Software Security Response Team
VULNERABILITY SUMMARY
A potential security vulnerability has been identified with certain HP Photosmart printers. The vulnerability could be exploited remotely to create a Denial of Service (DoS).
References: CVE-2012-2017
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Photosmart Wireless e-All-in-One Printer series - B110
HP Photosmart e-All-in-One Printer series - D110
HP Photosmart Plus e-All-in-One Printer series - B210
HP Photosmart eStation All-in-One Printer series - C510
HP Photosmart Ink Advantage e-All-in-One Printer series - K510
HP Photosmart Premium Fax e-All-in-One Printer series - C410
CVSS 2.0 Base Metrics
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Reference
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Base Vector
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Base Score
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CVE-2012-2017
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(AV:N/AC:L/Au:N/C:N/I:N/A:C)
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7.8
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Information on CVSS is documented in HP Customer Notice: HPSN-2008-002.
RESOLUTION
HP has provided firmware updates to resolve this vulnerability. The firmware updates are available from
http://www.hp.com
Browse to
http://www.hp.com
and search for "Getting the Latest Firmware and Product Updates". In the search results list select the link for the appropriate printer.
Note:
Updates are not available for the following products. These products should be used on networks where the users are trusted.
HP Photosmart Ink Advantage e-All-in-One Printer series - K510
HP Photosmart Premium Fax e-All-in-One Printer series - C410
HISTORY
Version:1 (rev.1) - 27 June 2012 Initial release
Third Party Security Patches:
Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support:
For issues about implementing the recommendations of this Security Bulletin, contact the normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com.
Report:
To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com
Subscribe:
To initiate a subscription to receive future HP Security Bulletin alerts via Email:
http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins
Security Bulletin List:
A list of HP Security Bulletins, updated periodically, is contained in HP Security Notice HPSN-2011-001:
https://h20566.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c02964430
Security Bulletin Archive:
A list of recently released Security Bulletins is available here:
http://h20566.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/
Software Product Category:
The Software Product Category is represented in the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.
HP does not warrant that this information is necessarily accurate or complete for all user situations
and, consequently, HP will not be responsible for any damages resulting from user's use or disregard
of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties,
either express or implied, including the warranties of merchantability and fitness for a particular
purpose, title and non-infringement."
©Copyright 2012 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective
owners.
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