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HP LaserJet, Color LaserJet, and LaserJet AiO/MFP Products - Install a full feature driver or full solution on a Windows 7 OS (32-bit and 64-bit) through a network
Introduction
Some HP printers, multifunction products and All-in-Ones may not come with a driver, or may come with a basic driver built into the Windows 7 operating system (OS) (in-OS driver). In-OS drivers do not include the same features provided on the product CD or in the full feature or full solution download.
Customers who do not have a product CD, who do not have a basic driver included with their product, or who want to upgrade from the basic print driver to a full solution, can use the steps provided in this document to find out where to obtain and how to install the full feature or full solution download.
This document applies to products such as the following:
HP Color LaserJet CM1312 and CM2320 Multifunction Printer series
HP Color LaserJet CP1210 Printer series
HP Color LaserJet Enterprise CP4525 and CP5525 Printer series
HP LaserJet Enterprise M4555 MFP series
HP LaserJet M1120, M1319, M1522, and M2727 Multifunction Printer series
HP LaserJet P1005, P1006, P1007, P1008, and P1009 Printer series
HP LaserJet P1500, P1505 and P2055 Printer series
HP LaserJet Pro P1102, P1106, and P1108 Printer series
HP LaserJet Pro P1560 and P1606 Printer series
HP LaserJet Pro CM1415 Color Multifunction Printer series
HP LaserJet Pro CP1025 Color Printer series
HP LaserJet Pro M1132, M1136, M1137, M1138, and M1139 Multifunction Printer series
HP LaserJet Pro M1212, M1213, M1214, M1216, and M1219 Multifunction Printer series
HP LaserJet Pro M1536 Multifunction Printer series
Before you begin
Full feature drivers or full solutions are recommended for most products when available. The full solution is a collection of software that includes the complete set of drivers, installer software, and other administrative tools also provided with the product's software CD. Before you begin, make sure that you have enough memory and space on your computer to download the full solution and set aside enough time to allow the download to complete.
If you need a basic driver because the full solution download is too large (up to 320 MB) and you do not have a basic driver included in the Windows 7 OS, some products have a smaller, product-specific driver available for download from www.hp.com. The product-specific driver (Plug and Play, for example) can typically found on the individual product page under the Driver - Product Installation Software
section.
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NOTE:
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Universal Print Drivers (UPDs) are available for many products but may not be the best choice for your product. UPDs are not recommended for all multifunction products because they are print only
. If you have a multifunction product such as the HP LaserJet M1522
and HP LaserJet M2727
MFPs, or the HP Color LaserJet CM1312
MFP, use the full solution available for the product. If the full solution download is too large, use the product-specific solution (e.g. Plug and Play, Print/Scan, PCL6 (non UPD), etc.). If a product-specific solution is not available, use the In-OS driver if included with the Windows 7 operating system.If you are not sure whether a basic In-OS driver is already installed or for more information on how to install the driver included in the Windows 7 OS, go to
Install the Printer Driver through the Windows 7 Operating System
(c02536257) (in English). If you do not have a basic driver included with your product, or you want more advanced functionality but do not have a full solution available for your product, go to
How to Select the Correct Print Driver
(c00751649). |
Select a full feature driver or a full solution
Full feature drivers or full sollutions, when available, are typically located under the Software
or Driver
sections on the individual product support and driver pages.
Some examples might include one of the following full feature drivers or full solution options:
Americas - Full Software and Drivers Solution
HP LaserJet Full Feature Software and Driver
HP Color LaserJet Series Full Software Solution
, or
HP LaserJet Series Full Software Solution Americas/Europe
HP Color LaserJet Printer Software
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NOTE:
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Some products, such as the HP Color LaserJet Enterprise CP5525, may have a variance in the full solution name (e.g. HP Color LaserJet Enterprise CP5525 Printer Software). |
To download the full solution, go to
HP Support & Drivers
, or click the back button on your browser to return to your product page on the HP Web site. Download the full feature driver or the full solution
This section provides information on where and how to download the full feature driver or full solution.
-
Type your product name / number in the Enter a product name/number
search box, and then click Search
or press Enter
.
Select your printer, multifunction, or all-in-one product model from the search results.
Select your language from the drop-down list and then select your operating system.
Locate the driver (e.g. HP LaserJet Full Feature Software and Driver, etc.) on the product page and then click Download
.
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NOTE:
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Full feature drivers or full solutions are typically found under the Software
or Driver
sections. |
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NOTE:
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Downloading a full feature driver or full solution can take some time. Please allow sufficient time for the download to complete. If you are using a dial-up connection, this download may be too large (up to 320 MB) and you may need to order the software CD. To find out whether a CD is available for your product, go to the product page. When available, software CDs are typically found under the CD-ROM order page - CD/DVDs
section. To order, click Obtain software
and follow the instructions to order the software CD online. |
Click Save
, select the location where you want to save the .exe file, and then click Save
again.
Install the full feature driver or full solution
Follow these steps to extract the files and start the installation.
Extract the files and launch the installation guide
If you are connected to a network, verify that the network cable is connected to the product and that the printer is in a Ready
state.
Locate the .exe file saved to your computer and then double-click the driver file to extract the files and start the installation.
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NOTE:
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If you receive a Windows security alert(s), allow the driver to continue the installation. |
If a green Welcome screen is displayed, click your product series name and, if prompted, then select Network
. Otherwise, skip to the next step.
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NOTE:
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The following screen shots are intended as a guide. There may be slight variances between products. Follow the on-screen prompts during the installation process to complete the driver installation for your product. |
If a Begin Setup screen is displayed, click Install the software
on the upper menu. Otherwise, skip to the next step.
Click Install
and then wait for the installation to initialize.
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NOTE:
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If you receive a Windows security alert(s), allow the driver to continue the installation. |
Select Easy Install (recommended)
, click Next
, and then wait for the installation files to prepare.
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NOTE:
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Most customers use the Easy Install (recommended)
option. If you know that your computer is low on hard disk space, or you already attempted the Recommended
installation and received errors, you may want to try the Advanced Install
custom option (fix any errors before trying a custom installation). |
Install the full solution on the product through the network
Follow these steps to install the full feature driver or full solution on the product through a network.
Select Through the network
and then click Next
.
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NOTE:
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The following screen shots are intended as a guide. There may be slight variances between products. Follow the on-screen prompts during the installation process to complete the driver installation for your product. |
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NOTE:
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If you receive a Windows security alert(s), allow the driver to continue the installation. |
Select Specify a printer by address
and then click Next
.
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NOTE:
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If you do not know the IP address, or the printer is not found using the IP address, use the Select from a list of detected printers (Recommended)
option to automatically detect printers available on your network. |
When the Windows Firewall Notice is displayed, click Next
.
Select Install a discovered network printer
, click Next
, and then wait for the installation process to finish.
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NOTE:
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If you receive a Windows security alert(s), allow the driver to continue the installation. |
If you receive an Auto Firmware Downloader notification, allow the firmware update to complete and then click Continue
.
If you receive a prompt to sign up with HP, click Next
to register your product and sign up for software update notifications, or click Cancel
to close the window and finish the driver installation.
When the software installation is complete, click Finish
or click Exit
and then restart your computer when prompted.
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NOTE:
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To print a test page before you exit and restart, click Print Test Page
. |
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NOTE:
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If you are using a HP Color LaserJet CM1312, CM2320, or CM2320n Multifunction Printer series, click Install More Product Software
to install the Toolbox Fx feature. |
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Printable version
