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HP Scanjet products - Scanners Supported in Windows 7


Introduction
This document provides details on the scanner products that have driver and/or software support for the Microsoft Windows 7 operating system. Some older Scanjet products have limited, basic feature software support only based on customer demand and the continued evolution of technology standards. Use the following information to find out the level of support offered for your product and where to obtain it.
Driver and software types
For some products there are multiple driver types you can select depending on the environment:
  • Full feature software and driver - Recommended where available, the full feature software is either included on HP Win 7 CD/DVD that came with a new product or is available for download from www.hp.com. It provides HP Solution Center or HP Scanning software applications.
  • Basic feature driver (Basic driver) - This download can be used when no other solution is available to provide basic Windows Imaging Application (WIA) features.
  • Smart Document Scan software (TWAIN) - For use by customers that do not have imaging applications and need TWAIN-compatible software. SDSS 2.x requires downloading and installing the ISIS driver and the SDSS software. SDSS 3.x requires downloading and installing the TWAIN only and SDSS software.
  • Kofax VirtualReScan (VRS) software (ISIS) - Download for use by customers that require the document-processing features of Kofax VRS. Requires downloading and installing both the ISIS driver and the Kofax VRS.
  • ISIS/TWAIN - Download including driver and utilities only (no scan application) for both ISIS and TWAIN for use by customers with both ISIS-compatible AND TWAIN-compatible imaging applications.
  • ISIS - Download including driver and utilities only (no scan application) for use by customers with ISIS-compatible imaging applications.
  • TWAIN - Download including driver and utilities only (no scan application) for use by customers with TWAIN-compatible imaging applications.
Supported Products
The following list of scanners are supported in Windows 7 with either the full feature CD that came with the product, or full feature software or basic drivers available for download from www.hp.com/go/support . Available drivers are indicated with a green check mark ( ).
NOTE: Some products may have a full feature CD that shipped with the scanner included in the box. HP software CDs for Windows Vista and Windows XP will not install in Windows 7. Go to www.hp.com/go/support to download Windows 7 scanner software.
Legend  
= Not available
= Available
= Available with limitations
= USB connection
= Network connection (wired only)
NA = Does not apply
Product Windows 7 solutions for PC & Laptop Compatibility requirements System admins
Scanjet Model PC/Laptop support Recommended_solution(s) 4 CD/DVD available Install connection ** Scan connection Other_Solutions available for download +
1000 mobile Full feature software and driver Order CD
Note: The 1000 Photo Scanner is not supported.
2400 Full feature software and driver Basic driver
3000 Full feature software and driver Order CD
3670 Workaround (c03129972) Basic driver
3690 Workaround (c03129972) Basic driver
3770 Workaround: Vista Basic Feature driver
3800 Full feature software and driver Basic driver
4370 Workaround (c02941353)
4850 Workaround (c03129972) Basic driver
4890 Workaround (c03129972) Basic driver
5000 Smart Document scan software & TWAIN only driver Order CD Basic driver
ISIS/TWAIN
TWAIN only
5530 Workaround (c03129972) Basic driver
5590/5590p Full feature software and driver Order CD TWAIN only
Basic driver
7000 Smart document scan software & TWAIN only driver Order CD Basic driver
Kofax VRS (ISIS)
ISIS/TWAIN
TWAIN only
Enterprise 7000 s2 Smart document scan software and TWAIN only driver Order CD Kofax VRS (ISIS)
ISIS only
TWAIN only
Enterprise 7000n N/A N/A N/A N/A
7450c Workaround: Vista Basic Feature driver
Enterprise 7500 Smart document scan software & TWAIN only driver Order CD Basic driver
Kofax VRS (ISIS)
ISIS only
TWAIN only
7650 Full feature software and driver Basic driver
ISIS/TWAIN
7650n Full feature software and driver Basic driver
ISIS/TWAIN
7800 Smart document scan software and ISIS/TWAIN driver Basic driver
Kofax VRS (ISIS)
ISIS/TWAIN
8200c/8200gp Workaround (c03129972) Basic driver
8250 Workaround (c03129972) Basic driver
8270 Full feature software and driver Basic driver
ISIS/TWAIN
8290 Workaround (c03129972) Basic driver
8300 Digital Flatbed Full feature software and driver Basic driver
8300 Professional Image Full feature software and driver Basic driver
8350 Full feature software and driver OR
Smart Document Scan software and ISIS/TWAIN driver
Basic driver
SDSS (TWAIN)
Kofax VRS (ISIS)
ISIS/TWAIN
8390 Full feature software and driver OR
Smart Document Scan software and ISIS/TWAIN driver
Basic driver
SDSS (TWAIN)
Kofax VRS (ISIS)
ISIS/TWAIN
Enterprise 8500 fn1 N/A N/A N/A N/A
Enterprise 9000 Smart document scan software and TWAIN only driver Order CD Basic driver
Kofax VRS (ISIS)
ISIS/TWAIN
TWAIN only
G2410 Full feature software and driver Order CD Basic driver
G2710 Full feature software and driver Order CD Basic driver
G3010 Full feature software and driver Basic driver
G3110 Full feature software and driver Basic driver
G4010 Full feature software and driver Order CD Basic driver
G4050 Full feature software and driver Order CD Basic driver
N6010 Full feature software and driver Basic driver
N6310 Full feature software and driver Order CD Basic driver
ISIS/TWAIN
N6350 Full feature software and driver Order CD Basic driver
ISIS/TWAIN
N7710 Smart document scan software and ISIS/TWAIN driver Basic driver
Kofax VRS (ISIS)
ISIS/TWAIN
N8420 Smart document scan software and ISIS/TWAIN driver Order CD Basic driver
Kofax VRS (ISIS)
ISIS/TWAIN
N8460 Smart document scan software and ISIS/TWAIN driver Order CD Basic driver
Kofax VRS (ISIS)
ISIS/TWAIN
N9120 Smart document scan software and TWAIN only driver Order CD Basic driver
Kofax VRS (ISIS)
ISIS/TWAIN
TWAIN only
If your product is not listed here, then the scanner is not officially supported by HP. For more information, go to Products Not Supported in Windows 7 (c03403550). HP drivers and software created for the Microsoft Windows Vista operating system might provide a workaround in Microsoft Windows 7 but are not guaranteed.
Some products listed above and products that do not have scan software available from HP are compatible with select third-party software. For more information about scan software alternatives for Windows 7, go to Third-party scan software solutions (c03479564) (in English).
Footnotes
Footnotes
** To install the driver, you must connect the product to the computer using a supported connection type. Some products do not support network. Scanjet products do not support wireless installs. Use a USB cable connection.
+ Internet connection required.
4 Full feature drivers or Full solutions are larger file downloads. If you are using a dial up connection, consider ordering the solution on CD if available. To check, click the link in the Recommended solution column for your product.

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