» Sign-in with HP Passport | » Register
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
Search:
More options
 
hp.com home


HP Support document

» 

Business Support Center

HP Passport Sign-in

User ID:
Password:
» Register
» Learn more...

Tasks

» Download drivers and software
» Troubleshoot a problem
» Setup, install, and configure
» Discover and use a product
» Perform regular maintenance
» Upgrade and migrate
» Recycle and dispose
»

Resources

» Customer Self Repair
» Diagnose problem or Chat (HP Instant Support)
» Support Forums
» Manuals
» Guided troubleshooting
» Submit a support case
» See more...
» Help
» Site map
» IT Resource Center
SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c01697543

Version: 2

HPSBMA02417 SSRT090031 rev.2 - HP Data Protector Express and HP Data Protector Express Single Server Edition (SSE), Local Denial of Service (DoS), Execution of Arbitrary Code
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2009-05-13

Last Updated: 2009-11-18


Potential Security Impact: Local Denial of Service (DoS), execution of arbitrary code

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY

A potential security vulnerability has been identified with HP Data Protector Express 3.x and 4.x and HP Data Protector Express Single Server Edition (SSE) 3.x and 4.x running on supported Microsoft Windows, Linux, and NetWare versions. The vulnerability could be exploited locally to create a Denial of Service (DoS) or to execute arbitrary code.

References: CVE-2009-0714

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

HP Data Protector Express 3.x and HP Data Protector Express SSE 3.x prior to build 47065
HP Data Protector Express 4.x and HP Data Protector Express SSE 4.x prior to build 46537

running on all supported versions of Microsoft Windows, Linux, and Novell NetWare.

Note: The supported versions of Microsoft Windows, Linux, and Novell NetWare are listed below.

Note: Users can identify the build number by clicking on 'Help' and then 'About'.

BACKGROUND

For a PGP signed version of this security bulletin please write to: security-alert@hp.com

CVSS 2.0 Base Metrics

Reference
Base Vector
Base Score
CVE-2009-0714
(AV:L/AC:L/Au:S/C:P/I:C/A:C)
6.4

Information on CVSS is documented in HP Customer Notice: HPSN-2008-002

The Hewlett-Packard Company thanks Abhisek Datta of iViZ Security Research Team for reporting this vulnerability to security-alert@hp.com

HP Data Protector Express 'Hot Fix' (Build 47065) for version 3.5 SP2 is supported on the following:
Operating System
Version
Windows Operating Systems
Microsoft Windows Unified Data Storage Server (incl. R2)
 
Microsoft Windows Server 2003 Enterprise / Standard Editions (incl. R2)
 
Microsoft Windows Storage Server 2003 (incl. R2)
 
Microsoft Windows 2000 Server / Advanced Server SP4
 
Microsoft Windows Small Business Server 2000 SP4
 
Microsoft Windows 2000 Professional SP4
 
Microsoft Windows Small Business 2003 Server Premium / Standard (incl. R2)
 
Microsoft Windows XP Professional / Home SP2
Linux Operating Systems
Red Hat Enterprise Linux (WS/ES/AS) 5
 
Red Hat Enterprise Linux (WS/ES/AS) 4
 
Red Hat Enterprise Linux (WS/ES/AS) 3
 
SuSE Linux Enterprise Server 10
 
SuSE Linux Enterprise Server 9
Novell Operating Systems
NetWare 6.5 SP2
 
NetWare 6.0 SP3


HP Data Protector Express 'Hot Fix' (Build 46537) for version 4.0 SP1 is supported on the following:
Windows Operating Systems
Windows Server 2008 SP1 (32-bit and X64) Enterprise / Standard / Datacenter / Web Server Editions
Windows Server 2003 R2 SP2 (32-bit and X64) Enterprise / Standard Editions
Windows Small Business Server 2008 (32-bit and X64)
Windows Small Business Server 2003 R2 (32-bit and X64)
Windows Unified Data Storage Server 2003 R2 (32-bit and X64)
Windows Storage Server 2003 R2 (32-bit and X64)
Windows VISTA SP1 (32-bit and X64)
Windows XP SP3 (32-bit)
Linux Operating Systems
Red Hat Enterprise Linux (WS/ES/AS) 5.0 update 1 (32-bit and X64)
Red Hat Enterprise Linux (WS/ES/AS) 4.0 update 6 (32-bit and X64)
SuSE Linux Enterprise Server 10 update 2 (32-bit and X64)
SuSE Linux Enterprise Server 9 update 4 (32-bit and X64)
Novell Operating Systems
NetWare 6.5 SP5


RESOLUTION
HP has provided upgrades to resolve this vulnerability.

For Installations Running Data Protector Express 4.x
Microsoft Windows
Install HP Data Protector Express 4.0 SP1 build 46537 or later, available here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=co-70600-1
Linux
Novell NetWare

For Installations Running Data Protector Express Single Server Edition (SSE) 4.x
Microsoft Windows
Install HP Data Protector Express 4.0 SP1 build 46537 or later.
Note: Current HP Data Protector Express SSE customers must contact HP Services and Support directly for download instructions
Linux
Novell NetWare


For Installations Running Data Protector Express 3.x
Microsoft Windows
Install HP Data Protector Express 3.5 SP2 build 47065 or later, available here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=co-70596-1
Linux
Novell NetWare

For Installations Running Data Protector Express Single Server Edition (SSE) 3.x
Microsoft Windows
Install HP Data Protector Express 3.5 SP2 build 47065 or later.
Note: Current HP Data Protector Express SSE customers must contact HP Services and Support directly for download instructions
Linux
Novell NetWare


Note: For questions about upgrading Data Protector Express and Data Protector Express Single Server Edition, contact HP Services and Support.

PRODUCT SPECIFIC INFORMATION
None

HISTORY
Version:1 (rev.1) 13 May 2009 Initial release
Version:2 (rev.2) 18 November 2009 Updated location for downloads

Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support: For further information, contact normal HP Services support channel.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
  To: security-alert@hp.com
  Subject: get key
©Copyright 2009 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

   Content feedback
To help us improve our content, please provide your feedback below.

1. How does the information on this page help you?

   very helpful somewhat helpful not helpful
 

2. Was it easy to find this document?

   easy not easy

3. If you selected not easy for question 2, in which section did you expect to find it?

     

4. Comments:

 
 
- Your feedback will be used to improve our content. Please note this form is for feedback only, so you will not receive a response.
Contact HP if you need technical assistance.

Printable versionPrintable version
Privacy statement Using this site means you accept its terms Feedback to webmaster
© 2010 Hewlett-Packard Development Company, L.P.