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HP Web Jetadmin Software - How to Find More Information About HP Web Jetadmin Frequently Asked Questions
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NOTE:
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This FAQ document pertains to HP Web Jetadmin 10.X software. More detailed information can be found in the various user guides and white papers downloadable from
http://www.hp.com/go/webjetadmin
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Question: How can I find more information about HP Web Jetadmin?
Answer:
Within HP Web Jetadmin, there is an extensive searchable online help system and user guide. The Help feature includes: Help folder:
The tree-structured Help folder contains conceptual information about HP Web Jetadmin features and may be accessed from anywhere within HP Web Jetadmin. Expand the Help folder to access the Table of Contents and the HP Web Jetadmin folder, which provides access to the Index, Installation and Setup Guide, and License.
HP Web Jetadmin User Guide:
Within HP Web Jetadmin, there is a link to a printable user guide that is actually a compilation of all of the online help but in a document format: hpwja_userguide_en.pdf. If you do not have the free Adobe® Reader® installed on your system, click
http://www.adobe.com/products/acrobat/readstep2.html
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Context help:
Each page in HP Web Jetadmin has a help icon (?) on the content toolbar. When you click the help icon, HP Web Jetadmin displays context help for that page. Context help provides only the information you need for the displayed page or option.
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NOTE:
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To access external links, your browser must have access to the public Internet. If you are behind an Internet firewall, you may need to configure proxy servers. Consult with your network administrator to determine the appropriate settings for your browser. |
HP Web Jetadmin Reviewer/Evaluator’s Guide
Provides enough information for a successful evaluation and also provides a list of what capabilities to consider when implementing a fleet management software tool.
Question: Where can I find all of the documents for HP Web Jetadmin?
Answer:
There are many documents written about HP Web Jetadmin. See
http://www.hp.com/go/webjetadmin
and click the Documentation tab. Here you will find these documents and more: - Manuals:
HP Web Jetadmin Installation and Setup Guide:
lists system requirements and installation instructions for HP Web Jetadmin. Also included are details about migrating and upgrading from earlier revisions of HP Web Jetadmin as well as other important planning and implementing details.
HP Web Jetadmin User Guide:
a printable version of the online help for HP Web Jetadmin. It contains all of the technical details available in the online help system including Installation, Configuration, and detailed steps for using each wizard. This document is also available from within the online help in HP Web Jetadmin.
- Readmes:
HP Web Jetadmin Late Breaking News:
updated regularly with important details about HP Web Jetadmin software. Use this document as an index to support news, updates, patches, and more, which are all ways to resolve potential environment and software issues.
HP Web Jetadmin Supported Devices:
lists supported HP devices for HP Web Jetadmin.
HP Web Jetadmin 10.1 vs HP Web Jetadmin 8.1 Feature Differences:
HP Web Jetadmin 10.1 has many significant improvements compared to HP Web Jetadmin 8.1. However, there are a few features such as mapping and downloadable fonts and macros that are only in HP Web Jetadmin 8.1. In addition, there are a number of features that have been discontinued in HP Web Jetadmin 10.1. This document provides an overall listing of what capabilities have been improved, the HP Web Jetadmin 8.1 plug-ins that are now core capabilities of HP Web Jetadmin 10.1, the features that are discontinued, and the features that are not in HP Web Jetadmin 10.1 but that were in HP Web Jetadmin 8.1.
Migrating to HP Web Jetadmin:
describes how to deploy the Migration Tool on a remote host to gathering a data file and a settings file that is migrated into a new HP Web Jetadmin installation.
- White Papers:
Getting Around in HP Web Jetadmin:
discusses the various menu features, options and drop-down menus used to navigate the HP Web Jetadmin solution. HP Web Jetadmin contains many navigational and usability improvements over earlier releases of the software, helping to provide ease of use and greater functionality depth in managing your device fleet.
Best Practices for Managing Your Assets using HP Web Jetadmin:
describes how HP Web Jetadmin is used to optimize device utilization through remote configuration, monitoring, and troubleshooting of network printers and associated print infrastructure components.
Using HP Web Jetadmin in Help Desk Operations:
discusses the various tools and techniques available in HP Web Jetadmin 10.1 that Helpdesk personnel may find valuable to significantly reduce the time spent troubleshooting printers.
Managing Supplies Using HP Web Jetadmin:
discusses the various tools and techniques available in HP Web Jetadmin used for managing supplies. The document also discusses example scenarios for implementing HP Web Jetadmin to monitor your supplies to enable efficient and effective fulfillment operations.
Using Proactive Alerts in HP Web Jetadmin:
describes implementations of HP Web Jetadmin Alerts features that are used to monitor and proactively address device events.
Discovering Devices in HP Web Jetadmin:
describes implementations of HP Web Jetadmin Discovery features that are used to discover and manage devices.
Discovering PC Connected Devices in HP Web Jetadmin:
HP Web Jetadmin provides two separate techniques for remotely discovering and managing PC connected printers. One technique strictly discovers device model names, eliminating the need for physical inventories. The other technique involves installation of client software to fully manage the devices.
Creating Reports and Exporting Data in HP Web Jetadmin:
covers the many details of HP Web Jetadmin Reporting and Exporting features. Included are details on data collections, anomalies, creating and scheduling the various reports, and creating and scheduling device exports.
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HP Web Jetadmin Security:
takes a comprehensive look at both application and device security features within HP Web Jetadmin and is a must-read in today’s security-conscience world.
HP Web Jetadmin Supported Printer Features:
covers printer and device features that are manageable from HP Web Jetadmin software.
- Other Related Documents:
- HP Web Jetadmin SNMP Proxy Agent Readme:
describes how to use the SNMP Proxy Agent to discover locally connected devices on intranets.
- HP Web Jetadmin 10.1 IP Security User Guide:
a printable version of the online help for HP Web Jetadmin IP Security (IPsec). It contains all of the technical details available in the online help system including Installation, Configuration, and detailed steps for using each wizard.
- HP Web Jetadmin Evaluator’s Guide:
provides enough information for a successful evaluation and also provides a list of what capabilities to consider when implementing a fleet management software tool. (This document is accessible from the right side of the page).
Question: Is there any documentation that would help me consider HP Web Jetadmin’s features for my own needs?
Answer:
The HP Web Jetadmin Evaluator’s Guide provides enough information for a successful evaluation and also provides a list of what capabilities to consider when implementing a fleet management software tool. Access this document at
http://www.hp.com/go/webjetadmin
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Question: How can I submit feedback about HP Web Jetadmin?
Answer:
You can send feedback by email to Hewlett-Packard. Within HP Web Jetadmin, on the top menu bar, select Help > Feedback
to send an email to Hewlett-Packard with comments and suggestions about HP Web Jetadmin 10.1. You will receive an automatic reply from Hewlett-Packard indicating that your email has been received. If Hewlett-Packard needs more detailed information about the issue, a representative might email you with additional questions.
Hewlett-Packard considers your suggestions and feedback but questions are not answered through this feature. If you have questions about HP Web Jetadmin, see
http://www.hp.com/go/webjetadmin
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NOTE:
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When you use Help > Feedback
, HP Web Jetadmin sends Hewlett-Packard your comments, the version of the browser that you are using to access HP Web Jetadmin, the product version, the Web server version, the operating system version, the name of the directory where you installed HP Web Jetadmin, and the memory usage. |
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Printable version
