SUPPORT COMMUNICATION -
CUSTOMER NOTICE
HP Security Notice HPSN-2009-001 rev.2 - HP LaserJet Printers, HP Edgeline Printers, HP Photosmart Printers, and HP Digital Senders - Unverified Input
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.
DESCRIPTION
HP LaserJet Printers, HP Edgeline Printers, HP Photosmart Printers, and HP Digital Senders
can accept unverified input from browsers and other clients.
DETAILS
Discussion:
Browsers and other client applications may send unintended requests to client applications such as the HP Embedded Web Server (EWS) on HP printers. These requests may be triggered by browsing to a web site containing malicious code. The requests appear to the client application to have originated with the user. The user may not be aware that the request has been submitted.
HP printers may accept unverified print requests on TCP port 9100.
Recommended Action:
Exposure to unintended requests can be reduced in a number of ways.
- Set the HP Embedded Web Server security password
- Set the PJL Password
- In the External File System Access configuration, disable PJL and PostScript disk access
- If possible, configure the browser to alert the user when a web site in the external internet zone attempts to access a site in the local intranet zone
- Do not access other web sites while performing administrator tasks
- Exit the browser when administrator tasks are complete
Additional Information:
More information on securing access to printers can be found in the "HP Imaging and Printing Security Best Practices" document, available here:
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01707469/c01707469.pdf?jumpid=reg_R1002_USEN
References:
CVE-2009-0940
HISTORY
Version:1 (rev.1) 17 March 2009 Initial release
Version:2 (rev.2) 11 May 2010 Added notes on administrator tasks
Source:
Hewlett-Packard Company, HP Software Security Response Team (SSRT).
To contact the SSRT send Email to: security-alert@hp.com
Hardware Platforms Affected: HP Digital Senders, HP Photosmart 8400 Printer series, HP LaserJet Printers, HP Photosmart 8200 Printer series, HP Photosmart 8100 Printer series, HP Photosmart 8000 Printer series, HP Color LaserJet Printers, HP Photosmart 8700 Printer series, HP Color MFP Products with Edgeline Technology
Components Affected: Not Applicable
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Third Party Products Affected: Not Applicable
Support Communication Cross Reference ID: IA01684566
©Copyright 2010 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective
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