NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.
DESCRIPTION
The notebook PC may continuously boot to a black screen with the notebook PC fan running at high speed.
This issue only occurs if the notebook PC has Intel Trusted Execution Technology (TXT) enabled, has 2GB or 4GB RAM in Slot 1 and 2GB or 4GB RAM in Slot 2 and is using TBoot to boot to Fedora 7 or 8.
RESOLUTION
To resolve this issue, please perform the following:
-
Power off the notebook PC.
-
Remove the Memory Module from DIMM slot 1.
NOTE:
For further instructions on removing/installing memory, please refer to the Memory module section of the Maintenance and Service guide for the notebook PC listed at the bottom of this document. The Maintenance and Service Guide can be found on the product support pages in the Business Support Center on
www.hp.com
.
WARNING: This product contains components that are easily damaged by Electrostatic Discharge (ESD).
To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface like a conductive foam pad), and wear an ESD wrist strap that is connected to a grounded surface, like the metal frame of a PC.
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After removing the memory module from DIMM slot 1, reboot the notebook PC. After the notebook PC has recovered, please power off the notebook PC and re-install the memory module in DIMM slot 1.
The notebook PC will boot as expected.
Hardware Platforms Affected: HP EliteBook 6930p Notebook PC, HP EliteBook 2530p Notebook PC, HP EliteBook 8530p Notebook PC, HP EliteBook 8730w Mobile Workstation, HP EliteBook 2730p Notebook PC, HP EliteBook 8530w Mobile Workstation
©Copyright 2009 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective
owners.
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