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SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c01623905

Version: 4

HPSBPI02398 SSRT080166 rev.4 - Certain HP LaserJet Printers, HP Color LaserJet Printers, and HP Digital Senders, Remote Unauthorized Access to Files
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2009-02-04

Last Updated: 2009-07-03


Potential Security Impact: Remote unauthorized access to files

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY

A potential security vulnerability has been identified with certain HP LaserJet printers, HP Color LaserJet printers and HP Digital Senders. The vulnerability could be exploited remotely to gain unauthorized access to files.

References: CVE-2008-4419

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

HP LaserJet 2410 with firmware prior to 20080819 SPCL112A
HP LaserJet 2420 with firmware prior to 20080819 SPCL112A
HP LaserJet 2430 with firmware prior to 20080819 SPCL112A
HP LaserJet 4250 with firmware prior to 20090323 SPCL014A
HP LaserJet 4350 with firmware prior to 20090323 SPCL014A
HP LaserJet 5200 with firmware prior to 20090305 SPCL0601A
HP LaserJet 9040 with firmware prior to 20080819 SPCL110A
HP LaserJet 9050 with firmware prior to 20080819 SPCL110A
HP LaserJet 4345mfp with firmware prior to 09.120.9
HP Color LaserJet 4730mfp with firmware prior to 46.200.9
HP LaserJet 9040mfp with firmware prior to 08.110.9
HP LaserJet 9050mfp with firmware prior to 08.110.9
HP 9200C Digital Sender with firmware prior to 09.120.9
HP Color LaserJet 9500mfp with firmware prior to 08.110.9

BACKGROUND

For a PGP signed version of this security bulletin please write to: security-alert@hp.com

CVSS 2.0 Base Metrics

Reference
Base Vector
Base Vector
CVE-2008-4419
(AV:N/AC:L/Au:N/C:C/I:N/A:N)
7.8

Information on CVSS is documented in HP Customer Notice: HPSN-2008-002.

The Hewlett-Packard Company thanks the Digital Defense, Inc. (DDI) Vulnerability Research Team (VRT) for reporting this vulnerability to security-alert@hp.com.

Note: For further information on Secure Printing and Imaging please refer to http://www.hp.com/go/secureprinting

RESOLUTION

HP has provided firmware updates and preliminary firmware updates to resolve this vulnerability. The firmware updates and preliminary firmware updates are available as described below.

Note: Each firmware update has instructions for finding the firmware version installed on the product.

Product
Resolved in Firmware Version
HP LaserJet 4345mfp
09.120.9 or subsequent
HP Color LaserJet 4730mfp
46.200.9 or subsequent
HP LaserJet 9040mfp
08.110.9 or subsequent
HP LaserJet 9050mfp
08.110.9 or subsequent
HP 9200C Digital Sender
09.120.9 or subsequent
HP Color LaserJet 9500mfp
08.110.9 or subsequent

 

To Locate the Firmware Update

Browse to http://www.hp.com and do the following:

  1. Select "Support & Drivers"
  2. In Step 1 select "Download drivers and software (and firmware)"
  3. In Step 2 enter one of the following:
    HP LaserJet 4345 Multifunction Printer series
    HP Color LaserJet 4730 Multifunction Printer series
    HP LaserJet 9040/9050 Multifunction Printer series
    HP 9200C Digital Sender
    HP Color LaserJet 9500 Multifunction Printer series
  4. Click on "Go"
  5. Click on the desired product if necessary
  6. Click on the desired operating system
  7. Click on "Firmware"
Product
Resolved in Preliminary Firmware Version
HP LaserJet 2410
20080819 SPCL112A - download instructions are below
HP LaserJet 2420
20080819 SPCL112A - download instructions are below
HP LaserJet 2430
20080819 SPCL112A - download instructions are below
HP LaserJet 4250
20090323 SPCL014A - download instructions are below
HP LaserJet 4350
20090323 SPCL014A - download instructions are below
HP LaserJet 5200
20090305 SPCL0601A - download instructions are below
HP LaserJet 9040
20080819 SPCL110A - download instructions are below
HP LaserJet 9050
20080819 SPCL110A - download instructions are below

To Download and Install the Preliminary Firmware Update for the HP LaserJet 2410, 2420, 2430, 4250, 4350, 5200, 9040, 9050

Download the file listed in the table below and the InstallationInstructions.rtf file from ftp://ss080166:ss080166@hprc.external.hp.com/

 

Product
File Containing Preliminary Firmware Version
HP LaserJet 2410
lj24x0fw_08_112_spcl112A-1.rfu
HP LaserJet 2420
lj24x0fw_08_112_spcl112A-1.rfu
HP LaserJet 2430
lj24x0fw_08_112_spcl112A-1.rfu
HP LaserJet 4250
lj4x50fw_08_014_0_interim.rfu
HP LaserJet 4350
lj4x50fw_08_014_0_interim.rfu
HP LaserJet 5200
lj5200fw_08_060_1_interim.rfu
HP LaserJet 9040
lj9040-50fw_08_110_spcl110A-1.rfu
HP LaserJet 9050
lj9040-50fw_08_110_spcl110A-1.rfu

Optionally, verify the MD5 or SHA-1 sums.

File
MD5 Sum
SHA-1 Sum
lj24x0fw_08_112_spcl112A-1.rfu
22a4e38319ea259a7acd6e3f2adb3659
c895f3b55c0d76d6b95a569c3a864aff216481fe
lj4x50fw_08_014_0_interim.rfu
e259c4df7da305c88ad422c513780f45
f8da5539896f39182ac78bc5ec3501936f896c77
lj5200fw_08_060_1_interim.rfu
89d064ad4626aa39dbe7171cc09e991b
46b86b8894e0ca1b548cbdc4470607523b41f5ad
lj9040-50fw_08_110_spcl110A-1.rfu
4768936d7073206317568497d2374a3e
317f6dda1d2c81d5675818493cb3833ae0478587
InstallationInstructions.rtf
1feb8410771d698ea9599d2fcc462a2d
2fcf5cb272d8471cb40137716e112e592874c5cb

Install the preliminary firmware update as described in the InstallationInstructions.rtf file.

Feature Variations in the LaserJet 4250 and 4350 Firmware Version 20090323 SPCL014A

The following file is available on ftp://ss080166:ss080166@hprc.external.hp.com/

Information File
MD5 Sum
SHA-1 Sum
LJ4250_LJ4350_firmware_20090323_features.pdf
c6c40c429a34dcf63f6ef8410f325426
299c19cfe8d1d54bc18e961154b85a7709de825c

Note: The preliminary firmware for HP LaserJet 4250 and 4350, 20090323 SPCL014, contained in the file lj4x50fw_08_014_0_interim.rfu is fully tested. It should be used instead of the preliminary version 20080819 SPCL015A recommended in rev.1 and rev.2 of this Security Bulletin.

PRODUCT SPECIFIC INFORMATION
None

HISTORY
Version:1 (rev.1) - 4 February 2009 Initial release
Version:2 (rev.2) - 13 February 2009 New files available
Version:3 (rev.3) - 20 May 2009 Add LaserJet 5200, new files for LaserJet4250, 4350
Version:4 (rev.4) - 3 July 2009 Add URL to Secure Printing and Imaging

Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support: For further information, contact normal HP Services support channel.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
  To: security-alert@hp.com
  Subject: get key
©Copyright 2009 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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