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SUPPORT COMMUNICATION -
CUSTOMER NOTICE
Notice: (Revision) SYSTEM ROM UPGRADE REQUIRED for Certain ProLiant Servers to Achieve Compatibility and Proper Operation for Certain SATA 2.5-Inch and 3.5-Inch Hard Drives
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.
DESCRIPTION
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Document Version
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Release Date
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Details
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3
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01/21/2009
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Added information regarding SATA drive speeds.
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2
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09/15/2008
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Added the ProLiant BL2x220c G5 server, the related 2 1/2-inch SATA drive, and model numbers for all listed SATA drives.
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1
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07/23/2008
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Original Document Release.
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IMPORTANT: Minimum System ROM versions are required to achieve compatibility for the SATA hard drives listed below, when configured with Embedded SATA or Embedded SATA RAID Controllers on the servers listed below, to avoid the potential for erratic system behavior. Neglecting to perform the required action could leave the server in an unstable condition. By disregarding this notification, the customer accepts the risk of incurring future erratic system behavior.
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Minimum System ROM versions are required for the following ProLiant servers for support and proper operation of the following SATA hard drives with Embedded SATA and Embedded SATA RAID Controllers:
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ProLiant Servers
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ProLiant BL2x220c G5
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ProLiant DL160 G5
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ProLiant DL180 G1
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ProLiant DL180 G5
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ProLiant DL320 G4
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ProLiant DL320 G5
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ProLiant DL320 G5p
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ProLiant ML150 G3
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ProLiant ML310 G4
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ProLiant ML310 G5
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Table 1: ProLiant Servers Requiring Minimum System ROM Versions
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Description
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Option Kit
Number
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Drive Model
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1 TB 3G SATA 7.2 K 3.5-inch Midline HDD
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454146-B21
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GB1000EAFJL
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750 GB 3G SATA 7.2 K 3.5-inch Midline HDD
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458930-B21
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GB0750EAFJK
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500 GB 3G SATA 7.2 K 3.5-inch Midline HDD
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458928-B21
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GB0500EAFJH
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250 GB 3G SATA 7.2 K 3.5-inch Midline HDD
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458926-B21
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GB0250EAFJF
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160 GB 3G SATA 7.2 K 3.5-inch Entry HDD
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458945-B21
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GB0160EAFJE
GB0160EAEZH
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Table 2: SATA Hard Drives - Hot Plug
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Description
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Option Kit
Number
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Drive Model
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750GB 3G SATA 7.2K NHP 3.5-inch Midline HDD
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462595-B21
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GB0750EAFJK
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500GB 3G SATA 7.2K NHP 3.5-inch Midline HDD
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458941-B21
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GB0500EAFJH
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250GB 3G SATA 7.2K NHP 3.5-inch Midline HDD
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458939-B21
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GB0250EAFJF
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250GB 3G SATA 5.4K NHP 2.5-inch Entry HDD
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460357-B21
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GJ0250EAGSQ
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160GB 3G SATA 7.2K NHP 3.5-inch Entry HDD
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458947-B21
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GB0160EAFJE
GB0160EAEZH
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Table 3: SATA Hard Drives - Non-Hot Plug
Note:
The maximum SATA drive interface speed for a specific server configuration is dependent on the maximum transfer rate supported by the hard drive, the hard drive backplane, and the HBA or controller. For example, a 3 GB SATA drive will run at 1.5Gb/s, if the maximum transfer rate supported by the HBA or controller is 1.5 Gb/s. Please refer to the server and/or controller QuickSpecs for additional technical specifications.
DETAILS
To gain support for these SATA drives in these servers, ensure that the minimum System ROM versions (or later) listed in Table 4 below are met before any of these drives are added to these servers.
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ProLiant Server Model
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System
ROM Family
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Minimum System
ROM Version
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ProLiant BL2x220c G5
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I19
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2008-08-05
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ProLiant DL160 G5
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O12
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2008-07-23
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ProLiant DL180 G1
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O14
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2008-07-10
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ProLiant DL180 G5
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O19
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2008-06-19
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ProLiant DL320 G4
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D20
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2008-07-18
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ProLiant DL320 G5
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W04
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2008-06-10
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ProLiant DL320 G5p
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W05
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2008-06-20
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ProLiant ML150 G3
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O07
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2008-07-15
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ProLiant ML310 G4
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W03
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2008-06-10
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ProLiant ML310 G5
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W05
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2008-06-20
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Table 4: Minimum System ROM Versions
Locating the System ROM Upgrades:
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Go to
www.hp.com
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Select
Software and Driver Downloads
.
- Enter the server model (for example, "DL160 G5").
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Select the specific server model from the
Product Search Results
page, if this page appears.
- Select the appropriate operating system.
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Select
BIOS - System ROM.
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Select the latest version of the System ROM firmware and click
Download
.
Other Considerations
These SATA hard drives should not be installed into one of these servers when running a System ROM version earlier than listed in Table 4 (above), and these servers should not be downgraded to an earlier System ROM version if one of these SATA drives are attached to the Embedded SATA or Embedded SATA RAID Controller because unpredictable system and/or drive behavior may result.
For other servers that may be configured with one of these SATA drives, refer to the server QuickSpecs for a listing of compatible hard drives, or go to the Drive and Enclosures Documentation web page for the latest SATA drive compatibility information, which is located at the following URL:
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RECEIVE PROACTIVE UPDATES
: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:
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NAVIGATION TIP
: For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the
Navigation Tips document
.
To search for additional advisories related to SATA hard drives, use the following search string:
+Advisory +ProLiant -"Software and Drivers" +SATA +"hard drive"
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Hardware Platforms Affected: HP ProLiant DL160 G5 Server series, HP ProLiant DL320 G4 Server series, HP ProLiant ML310 G5 Server series, HP ProLiant DL320 G5p Server series, HP ProLiant DL180 G5 Server series, HP ProLiant DL180 Server series, HP ProLiant ML310 G4 Server series, HP ProLiant ML150 G3 Server series, HP ProLiant BL2x220c G5 Server series, HP ProLiant DL320 G5 Server series
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA01511475
©Copyright 2009 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective
owners.
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