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SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c01422264

Version: 1

HPSBMA02326 SSRT071490 rev.1 - HP Instant Support HPISDataManager.dll Running on Windows, Remote Execution of Arbitrary Code
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2008-06-03

Last Updated: 2008-06-03


Potential Security Impact: Remote execution of arbitrary code

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY

Potential security vulnerabilities have been identified with ActiveX controls in HP Instant Support HPISDataManager.dll running on Microsoft Windows. The vulnerabilities could be remotely exploited to allow remote execution of arbitrary code.

References: CVE-2007-5604 (CERT VU#754403), CVE-2007-5605 (CERT VU#558163), CVE-2007-5606 (CERT VU#221123), CVE-2007-5607 (CERT VU#526131), CVE-2007-5608 (CERT VU#949587), CVE-2007-5610 (CERT VU#857539), CVE-2008-0952 (CERT VU#190939), CVE-2008-0953 (CERT VU#998779)

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

HP Instant Support HPISDataManager.dll v1.0.0.22 and earlier.

BACKGROUND

For a PGP signed version of this security bulletin please write to: security-alert@hp.com

CVSS 2.0 Base Metrics
Reference
Base Vector
Base score
CVE-2007-5604
(AV:N/AC:M/Au:N/C:C/I:C/A:C)
9.3
CVE-2007-5605
(AV:N/AC:M/Au:N/C:C/I:C/A:C)
9.3
CVE-2007-5606
(AV:N/AC:M/Au:N/C:C/I:C/A:C)
9.3
CVE-2007-5607
(AV:N/AC:M/Au:N/C:C/I:C/A:C)
9.3
CVE-2007-5608
(AV:N/AC:M/Au:N/C:N/I:P/A:N)
4.3
CVE-2007-5610
(AV:N/AC:M/Au:N/C:N/I:N/A:P)
4.3
CVE-2008-0952
(AV:N/AC:L/Au:N/C:N/I:C/A:N)
7.8
CVE-2008-0953
(AV:N/AC:M/Au:N/C:C/I:C/A:P)
9
Information on CVSS is documented in HP Customer Notice: HPSN-2008-002.

The Hewlett-Packard Company thanks Dennis Rand of CSIS Security Research and Intelligence for reporting this vulnerability to security-alert@hp.com.

RESOLUTION

Note: The vulnerabilities exist whether HP Instant Support is in use or not. The vulnerabilities must be addressed by one of the methods described below.

HP has provided the following software update to HP Instant Support resolve these vulnerabilities:

HP Instant Support - v1.0.0.24 or later

To install HP Instant Support - v1.0.0.24 or later, choose to “launch an online diagnostic session�? from the Instant Support Professional edition web site: http://www.hp.com/go/ispe

The vulnerabilities can also be resolved by the following procedure:

Set the kill bit for the vulnerable ActiveX control's Class identifier (CLSID) {14C1B87C-3342-445F-9B5E-365FF330A3AC} . The kill bit is set by modifying the data value of the Compatibility Flags DWORD value for the CLSID of this ActiveX control to 0x00000400. This is explained in Microsoft's article KB240797 or subsequent. http://support.microsoft.com/kb/240797

PRODUCT SPECIFIC INFORMATION
None

History:
Version: 1 (rev.1) - 3 June 2008 Initial release

 

 

©Copyright 2008 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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