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SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c01311918

Version: 2

HPSBGN02301 SSRT071508 rev.2 - HP Software Update Running on Windows, Remote Execution of Arbitrary Code, Gain Privileged Access
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2007-12-21

Last Updated: 2008-01-02


Potential Security Impact: Remote execution of arbitrary code, gain privileged access

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY

A potential security vulnerability has been identified with HP Software Update running on Windows. The vulnerability could be exploited remotely to execute arbitrary code or gain privileged access.

References: CVE-2007-6506

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

Any PC with HP Software Update v4.000.005.007 or earlier running on Windows

BACKGROUND

For a PGP signed version of this security bulletin please write to: security-alert@hp.com

HP Software Update is an HP application which checks for and downloads updates for HP products firmware, software, and drivers. It can also help update the security and functionality of HP products.

HP Software Update may be installed on a PC as part of the software supplied with certain HP PCs, printers, scanners, or cameras.

Customers can also download the HP Software Update for installation from the HP Web Site.

RESOLUTION

HP has provided two methods to resolve this vulnerability.

1. Download and Install HP SoftPaq SP38202

HP has provided the following software patch to resolve this vulnerability: HP SoftPaq SP38202
The patch is available for download from ftp://ftp.hp.com/pub/softpaq/sp38001-38500/.

Or

2. Use HP Software Update

HP has provided the following procedure to resolve this vulnerability:

1. In Windows click Start ->All Programs ->HP ->HP Update
or
click Start ->All Programs ->HP ->HP Software Update

2. Click Next. HP Software Update will begin.

3. Click Next to begin the installation. Click Continue or OK if prompted by Windows to continue.

4. The HP Update installer will appear. Click Continue or OK if prompted by the installer to continue.

5. Click Finish to close HP Software Update when prompted.

Notes:

1. If HP Software Update is reinstalled using the recovery solution, the procedure above must be repeated.

2. On a PC where HP Software Update is present, the procedure above must be followed even if HP Software Update is never used.

History:
Version:1 (rev.1) - 21 December 2007 Initial release
Version:2 (rev.2) - 2 January 2008 HP SoftPaq SP38202 available

Support: For further information, contact normal HP Services support channel.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
  To: security-alert@hp.com
  Subject: get key
©Copyright 2008 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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