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SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c01114023

Version: 1

HPSBMA02244 SSRT061260 rev.1 - HP OpenView Business Process Insight and Related Products Running Shared Trace Service, Remote Arbitrary Code Execution
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2007-08-07

Last Updated: 2007-08-07


Potential Security Impact: Remote arbitrary code execution

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY

A potential security vulnerability has been identified with the HP OpenView Business Process Insight family of products running Shared Trace Service on Windows. The vulnerability could be remotely exploited to execute arbitrary code. The HP OpenView Business Process Insight family of products includes HP OpenView Business Process Insight (OVBPI) ,HP Business Process Insight (HPBPI) , HP OpenView Service Desk Process Insight (SDPI), and HP Service Desk Process Insight (HPSDPI).

References: None

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

HP OpenView Business Process Insight (OVBPI), HP Business Process Insight (HPBPI) , HP OpenView Service Desk Process Insight (SDPI), and HP Service Desk Process Insight (HPSDPI) versions 1.0, 1.1x, 2.0x and 2.10x on Windows running Shared Trace Service from the HP OpenView Cross Platform Component prior to v3.10.040.

BACKGROUND

For a PGP signed version of this security bulletin please write to: security-alert@hp.com

The Hewlett-Packard Company thanks Cody Pierce of TippingPoint DV Labs (dvlabs.tippingpoint.com) for reporting this vulnerability to security-alert@hp.com.

The Hewlett-Packard Company thanks an anonymous researcher working with the iDefense VCP for reporting this vulnerability to security-alert@hp.com.

To determine if a system has an affected version, search the "HP OpenView Cross Platform Component" in the Add/Remove program list. If the version listed in the Support Information is earlier than 3.10.040, install the patch as described in the Resolution section (below).

RESOLUTION

HP has provided the following patch to resolve this vulnerability.

OVBPI_00014 or subsequent

The patch is available from: http://support.openview.hp.com/patches/ovbpi/02.10/win.jsp

Download the patch which contains an install image of the HP OpenView Cross Platform Component (XPL) containing the Shared Trace Service. Execute the installer and follow the onscreen instructions.

Note: By default the HP Business Process Insight family installer does not install the affected Shared Trace Service component. It is installed by explicitly running the XPL installer included on the HPBPI media. It may also have been installed it along with another HP OpenView software product. Please check with the support channel to see if other HP OpenView components on the system may be affected.

PRODUCT SPECIFIC INFORMATION

HISTORY
Version: 1 (rev.1) - 7 August 2007 Initial release

Third Party Security Patches: Third party security patches which are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support: For further information, contact normal HP Services support channel.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
  To: security-alert@hp.com
  Subject: get key
©Copyright 2007 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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