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HP LaserJet, Color LaserJet, LaserJet AIO and LaserJet MFP Series Products - How to Select the Correct Print Driver
 Introduction
If you are not sure which driver to select, use this document to help you determine the best available print driver for your LaserJet printer, multifunction, or all-in-one product. After you determine the correct driver, you will need to go to www.hp.com to locate and download the driver and then follow the instructions specific to the driver type to install it.
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NOTE:
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This document does not provide driver downloads but does link to www.hp.com where you will need to enter your product and model in order to locate and download the driver specific to your product. If you already know which driver you need, you can skip this document, go to
Support & Drivers
and click the Drivers & Software menu:
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Before you begin
Many HP printers, multifunction and all-in-one products (such as the HP LaserJet 4, 5, and 6 Series Printers, and HP LaserJet 1200 and 2600n Printers) come with a basic driver built into the Windows 7 operating system (OS) (a.k.a. in-OS driver). For some products, these are the only drivers available for the product (HP LaserJet 1015 and 1100/1100A, HP LaserJet II and III models, and the HP Color LaserJet 8500 Series Printer).
Typically, when you connect the product to the computer using a USB or parallel port (when connected to the internet), Windows 7 detects the hardware and automatically installs the correct driver and you do not
need to download any software or insert the product CD.
If Windows did not automatically detect and install the driver, or if you have already installed the basic driver and are trying to enable basic print functions on a network, you may need to add it using Devices and Printers (formerly Add a Printer wizard) in Windows. For more information, go to
Install the Printer Driver through the Windows 7 Operating System
(c02536257) (in English).
Basic drivers are available for most products. If you do not have a basic driver for your product included in the Windows 7 OS and have not been able to locate a driver on www.hp.com, your product might not be supported
. For more information, go to
Products Not Supported in Windows 7 (32-bit and 64-bit)
(c02535920) (in English).
The basic driver included with the OS is likely not the latest version. That means some of the advanced features may not available. If the basic driver is already installed and you want to enable more advanced software functionality, you will need to install the latest version of the UPD, the product-specific driver (Plug and Play, for example), or the full solution driver (recommended).
Recommended drivers
Full solution drivers
For most products, use the full solution driver such as the HP LaserJet Series Full Solution
, HP LaserJet Full Software Solution
or HP LaserJet Full Feature Software and Driver
. This option is a collection of software that includes the complete set of product-specific drivers, installer software, and other administrative tools found on the printer's software CD. You can also use this option if for some reason you need to re-install the software and have lost the product CD.
To download the full solution, go to
HP Support & Drivers
or click the back button on your browser to return to your product page on the HP Web site.
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NOTE:
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If there is more than one full solution driver available, you only need to download and install one
driver. Select the driver closest to your worldwide region. Use the following table as a guide:| Region
|
Driver
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| US, Canada, Mexico, Carribean, Central America, South America, Northern Europe, Southern Europe, etc. |
HP LaserJet Series Full Software/Feature Solution Americas/Europe
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| East Asia, Southeast Asia, Australia, New Zealand, etc. |
HP LaserJet Series Full Software/Feature Solution Asia Pacific
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| Eastern Europe, Middle East, Africa, etc. |
HP LaserJet Series Full Software/Feature Solution Europe 2
|
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For instructions on how to locate your driver from the
HP Support & Drivers
Web site, see the section at the end of this document on how to download the print driver. If the full solution is not available for your product, see the next section.
Product-specific drivers
If there is not a full solution available but there is a product-specific driver such as a Plug and Play, or a non-UPD
PCL6 or PCL5 driver available, use that driver instead of a UPD PCL6 or UPD PCL5.
Or, if your product has the option to use Windows Vista drivers as an alternate option or in compatibility mode, use that option BEFORE trying a UPD. For some products, these are typically better options than UPDs.
The following are some examples of driver options to use BEFORE trying a UPD:
HP PCL 6 Driver (non-UPD)
HP LaserJet Plug and Play package
Host-based Print/Scan Plug and Play
HP LaserJet Basic Print and Scan
HP LaserJet Host-based Basic Driver
Alternate Windows Vista driver option (select models only)
Windows Vista driver in compatibility mode (select models only)
If a product-specific driver is not available, see the next section for guidance before choosing a Universal Print Driver (UPD).
Select a driver
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NOTE:
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This document discusses driver options for the Windows 7 operating system. All drivers listed in this document are specific to Windows. If you are using another operating system listed below, use the link provided to direct you to the appropriate site. |
Macintosh drivers
If the HP Full Solution
is not available for your product at
www.hp.com/go/support
, use the HP Mac Postscript driver (typically built into the Mac operating system).
UNIX drivers
HP provides model scripts for HP-UX and Solaris. For more information on Unix printing, go to one of the following Web sites:
Windows drivers
Use the sections below to determine the correct driver for your product.
Windows driver types other than UPD (full solution, product-specific, etc.)
If you have more than one driver type listed for your product, or you are still not sure which driver to select, use the information in this section to help you choose the best option.
Other driver options may be listed for your product when a specific driver type is most appropriate or when no other driver options are available. These might include one or more of the following:
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NOTE:
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While most products will support many of the following drivers, not all products support all
of the following driver options. |
Full solution
drivers
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When to use
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Full feature
Full solution
, or Product software
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When you want to upgrade your basic In-OS driver to enable more advanced software functionality or full features.
This driver is the best option and is recommended for most products when available.
It provides full product software functionality or the most advanced features available for the product and does not require additional HP software. |
| Product specific drivers
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When to use
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| HP PCL 6
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When available, this PCL driver option is recommended for most printing needs. It is used for general office applications such as word processing or spreadsheet applications, etc. |
| HP PCL 5
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When available, this PCL driver option is typically used to achieve backward compatibility with previous PCL versions or older LaserJet printers, or used in mixed environments.
When printing from 3rd party or custom based solutions such as forms, non-Postscript fonts, or SAP program applications.
When printing in mixed environments which require the language to be set to PCL 5, for example, UNIX, Linux, mainframe. |
Host-based basic*
, or
Host-based print/scan*
, or
Plug and Play*
, or
Print/Scan Plug and Play*
|
When you want to enable basic print or scan functions when a basic driver was not included with your Windows 7 OS.
When using the computer's (host's) resources to process print commands that require their own specialized drivers and typically do not use either PCL or Postscript drivers.
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NOTE:
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Products that require a host-based driver may not have Windows 7 driver updates available. |
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NOTE:
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These drivers do not upgrade or install network connected devices. |
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USB cable or parallel port connected only*
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| Point and print driver bundle
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When installing a shared driver on a network print server. Typically used by administrators or IT staff to allow for Point and Print interaction among different operating systems.
When using a two-step driver installation process including 1. Install a shared driver on a network print server, and 2. Point to the print server share from a network client. |
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NOTE:
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If only one of the above driver options is listed for your product, use the available full solution or product-specific driver. If more than one option is available, use the full solution. |
| Driver included in Windows
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When to use
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| In-OS driver
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Basic driver built into in the Windows 7 operating system (OS). In some cases, this is the only driver option available. In the case of multifunction or all-in-one products, this might be considered a better choice than UPD.
This driver is not the latest version, however, and some of the advanced features may not be available. With this basic driver, you can print, and import and view images on a memory card, however, the buttons on the product may not function.
For multifunction or all-in-one products, customers can use this driver with either the product control panel or the Scan and Fax feature in Windows. |
If a full solution or product-specific driver is not listed for your product and no other driver options are available other than Universal Print Drivers (UPDs), see the next section to find out whether a UPD is right for your product.
Universal print drivers (UPDs)
Universal Print Drivers (UPDs) are a good driver choice for print-only products because these drivers ONLY provide print capability. Universal print drivers (UPDs) are not recommended for use with all multifunction or all-in-one products unless there is no other driver option or mode of installation available (such as Windows Vista option in compatibility mode). Before you install a UPD, make sure it is the correct choice for your product.
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NOTE:
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Even if a Universal Printer Driver option(s) is listed, this may not be the best driver choice for your product. UPDs are 'one-size-fits-all' drivers created to facilitate product installations in a commercial or business environment where there are multiple printer or product types and a series of drivers might be needed. |
If you are currently using the In-OS driver for a print-only
product and do not have any other driver options available, use a UPD to upgrade to full software features.
UPD types can be identified by the name appended to the end of the file name (e.g. PCL 5, PCL 6, Postscript, etc.).
When to choose a UPD driver:
When a basic driver was not included with your Windows 7 OS and there is no other driver option available, or
When you want to upgrade your basic driver to enable more advanced software functionality or full features and there is no other driver option available (PCL 6), or
When you have started the update process and Windows is searching for a specific driver such as PCL6, or
When you want to achieve backward compatibility with previous PCL versions or older LaserJet printers (UPD - PCL 5), or
When printing from Adobe or other highly graphic intensive applications or when printing documents containing a significant number of graphics or macros (UPD - Postscript), or
When printing in a mixed environment (from both Windows and Macintosh applications, for example), or in an environment which requires the language to be set to PCL 5, for example: UNIX, Linux, or mainframe (UPD - PCL 5)
When printing in an enterprise environment or when printing via a managed print server to multiple printer models in a static or mobile print environment (typically used by administrators or IT staff).
Which UPD do I choose?
In some cases, only one UPD driver is available for a product. In this case, use the available driver if you know that a UPD is the right choice for your product. If two or more UPD drivers are available, use the following information as a guide to select the driver most appropriate for your environment.
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NOTE:
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UPDs are print-only and are not recommended for use with all multifunction or all-in-one products unless no other driver option is available. |
| Driver
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When to use
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| 1 - HP Universal Print Driver for Windows PCL6
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The HP Universal Print Driver for Windows PCL6 is recommended for most printing options. |
| 2 - HP Universal Print Driver for Windows PostScript
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When you know that you have a postscript printer.
When printing from Adobe or other highly graphic intensive applications.
When printing documents containing a significant number of graphics or macros.
When printing in a mixed environment, for example, printing from both Windows and Macintosh applications.
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NOTE:
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Product must have PS printing capability to use this driver. |
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| 3 - HP Universal Print Driver for Windows PCL5
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To achieve backward compatibility, use the PCL5 driver option. |
For more information, go to
www.hp.com/go/upd
, and under the Free download section on the right, click Download software
.
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NOTE:
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These driver options can be used whether on a network or USB cable connected. |
Download the print driver
After you identify the appropriate driver for your environment, go to
Support & Drivers
or hit the back button on your browser to return to your HP product page and then follow these steps:
Type your product name in the Enter a product name/number
field
, click Search
, and then select your product from the search results.
Select your software/driver language from the drop-down list and then select your operating system.
Locate the driver (e.g. PCL6 or Full Solution, etc.) you want to download.
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NOTE:
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Drivers are typically found under either the Driver
, Software
, or Utility
sections. You do NOT need to download drivers from each section. |
Select the Download
button that corresponds with the driver and then click Save
.
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NOTE:
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You may wish to take note of the location where you save the file, such as the Desktop, so that you can easily locate the file and doubleclick the .exe
file to extract the files to the default location and start the installation. |
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