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HP Designjet Printers - HP Standard TCP/IP Port is not a Port Choice
ISSUE:
The HP Standard TCP/IP port is not a choice when trying to create a new network port.
SOLUTION:
Create the HP Standard TCP/IP port using the CD shipped with the printer or by downloading from the web. Follow the appropriate instructions below:
Installing from CD-ROM
Close all programs currently running on the computer.
Insert the Software setup installation CD into the CD-ROM drive.
The installation should automatically start. If the install does not automatically start, follow the steps below:
Open Windows Explorer
and click the CD-ROM
drive.
Double-click IS_Setup
.
The installation should now begin.
When the Select an Option window appears, click Create Network Port Only
as shown in Figure 1 below.
Figure 1: Selecting an Option window
In the Network Printer Configuration window, choose the appropriate network printer by searching from a list of available printers or specifying the printer by its address, then click Next >
(see Figure 2 below).
Figure 2: Network Printer Configuration window
The Set Network Communication Mode window will now appear.
Ensure the communication mode is set to Windows TCP/IP
(recommended), as shown in Figure 3 below.
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NOTE:
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It is recommended to keep the checkmark in the Use default port
name
selection. |
Figure 3: Network Communication Mode setting
Click Next
.
The Create New Port window will now appear, verify the information and click Next
.
Figure 4: Create Network Port current settings
The Select an Option screen with now appear, click Exit
to end the installation or choose another option (for example, Install Printer) if necessary, see Figure 5 below.
Figure 5: Other available options
The HP Standard TCP/IP port will now be available to use.
Downloading and installing HP Install Network Printer Wizard from the Web
Choose to download the file to the desktop.
Once download is complete, shut down all running programs.
Double-click the icon created on the desktop (for example ja256en).
The installation will now begin.
Click Next
on the first screen.
Choose Yes
to accept the license agreement.
Accept the default file destination by clicking Next
(recommended).
Click Next
in the program folder window (use default settings already chosen.)
In the next window click Finish
.
Access the HP Install Network Printer Wizard from Start
, Programs
.
Click the HP Install Network Printer Wizard
to start the installation.
Follow the installation instructions.
When the installation is complete, a new port (HP Standard TCP/IP Port) will be created.
Access the Printer Properties
for the applicable HP Designjet product.
Select the Ports
tab and re-direct the printer communications through the HP Standard TCP/IP, then click Apply
(Figure 6 below).
Figure 6: Ports Properties window
If no driver has been installed, install the driver and select the HP Standard TCP/IP port
during the installation.
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Printable version
