» Sign-in with HP Passport | » Register
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
Search:
More options
 
hp.com home


HP Support document

» 

Business Support Center

HP Passport Sign-in

User ID:
Password:
» Register
» Learn more...

Tasks

» Download drivers and software
» Troubleshoot a problem
» Setup, install, and configure
» Discover and use a product
» Perform regular maintenance
» Upgrade and migrate
» Recycle and dispose
»

Resources

» Customer Self Repair
» Diagnose problem or Chat (HP Instant Support)
» Support Forums
» Manuals
» Guided troubleshooting
» Submit a support case
» See more...
» Help
» Site map
» IT Resource Center

HP Color LaserJet and LaserJet Printers - Microsoft Windows XP Installation Instructions for Microsoft Drivers

Information about the Microsoft Windows XP Solution
HP worked closely with Microsoft to prepare for the release of Windows XP and to optimize printing capability for HP LaserJet series printers. The drivers that ship with the Windows XP operating system represent this joint effort between Microsoft and HP for providing enhanced printing support through the inbox PostScript®) and PCL drivers.
Specifically, these inbox drivers use the Microsoft unidriver and PostScript driver architectures with HP additions for enhanced functionality. When these drivers are included on the operating system CD, they can be installed using the Add Printer Wizard feature of the operating system or through Plug and Play (where applicable).
Although HP worked to provide comparable functionality with the Windows XP drivers, some features may not be available via the inbox driver. HP LaserJet 4 series, 5 series, 6 series and 8500 printers may have drivers with added functionality available from the product specific download pages on www.hp.com .
Updated HP LaserJet 8500 drivers will also be available from Microsoft's Windows update. Click here to go to the HP Drivers and Downloads search page . Select Download drivers and software (and firmware) ,type in your product name and press the Enter key on the keyboard. On this web page, click on your desired operating system to see any available drivers and software that are available for your product. This is the quickest way to find the most current Windows XP drivers for your HP product.
It is important to understand that HP does not offer Windows XP drivers for every model. If there is not a Windows XP HP driver available on the web after searching from the HP Drivers and Downloads search page then the only option is to install a Microsoft driver that shipped "in-box" with the Windows XP operating system.
NOTE: These drivers do not support QuickSet functionality. Driver functionality will vary from product to product and will depend on the original feature set of the printer.
Information on installing Microsoft "Inbox" Drivers
For instructions on how to install Microsoft Print Drivers see Windows Help.
For other support information for specific products
HP Guided Troubleshooting (GTS) contains comprehensive product specific troubleshooting information for most current commercial HP products. CLICK HERE to view the GTS home page. From this web page select the desired product to view the GTS content for that particular product (if available).

   Content feedback
To help us improve our content, please provide your feedback below.

1. How does the information on this page help you?

   very helpful somewhat helpful not helpful
 

2. Was it easy to find this document?

   easy not easy

3. If you selected not easy for question 2, in which section did you expect to find it?

     

4. Comments:

 
 
- Your feedback will be used to improve our content. Please note this form is for feedback only, so you will not receive a response.
Contact HP if you need technical assistance.

Printable versionPrintable version
Privacy statement Using this site means you accept its terms Feedback to webmaster
© 2010 Hewlett-Packard Development Company, L.P.