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SUPPORT COMMUNICATION - CUSTOMER NOTICE

Document ID: c02786400

Version: 1

Notice: HP Z210 Workstation - Best Practices for Installing Linux
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2011-04-11

Last Updated: 2011-04-11


DESCRIPTION

The Z210 platforms use a new version of system firmware/BIOS known as UEFI. UEFI stands for Unified Extensible Firmware Interface. The UEFI-based BIOS in the Z210 CMT and SFF systems requires changes in the operating system to boot properly. These changes have not yet been universally released by the various Linux distributions available to the public. At this time, none of the major enterprise Linux distributions have made the changes required to boot an HP workstation system running native UEFI firmware.

Red Hat Enterprise Linux version 5 and older will likely never include the ability to boot natively UEFI systems. RHEL 6 will likely have the necessary changes with the release of 6.1. Novell will release the necessary changes with SLE 11 SP2. Other distributions will have different schedules for UEFI support.

DETAILS

If the user does not manually change the boot option when installing a variant of Linux, the BIOS will automatically default to using UEFI native boot methods. The Linux installation program will typically hang very early in the installation process when attempting to set up native UEFI boot methods until such time as the proper code changes are incorporated into the installation software. Novell SLE 11 is somewhat different. It will run the entire installation program properly until the very last step of installation where the link is established with a UEFI boot loader for booting the kernel installed on the disk. The UEFI boot loader is missing from the installed software so the installation fails at this point and the system is not bootable even though all the s/w is installed on the disk. There is no recovery other than to reload the entire disk using the legacy BIOS boot option.

The work-around to use is to manually select the legacy BIOS boot option when installing a system from scratch. This can be done by selecting the F9 boot option and selecting the appropriate legacy boot device option that matches the media you are using to load the system. Once the system software is loaded, the appropriate legacy boot method will be used for the life of that installed software and you will no longer have to manually select the boot option.


Hardware Platforms Affected: HP Z210 Convertible Minitower Workstation, HP Z210 Small Form Factor Workstation
Operating Systems Affected: Red Hat Enterprise Linux (Itanium), Red Hat Enterprise Linux 4 (x86), Red Hat Enterprise Linux 4 (x86-64), Red Hat Enterprise Linux 5 (x86), Red Hat Enterprise Linux 5 (x86-64), Red Hat Enterprise Linux 5 Desktop (x86) SW(Standard HP Product), Red Hat Enterprise Linux 5 Desktop (x86-64) SW(Standard HP Product), Red Hat Enterprise Linux 6 (x86), Red Hat Enterprise Linux WS 4.0 (AMD64/EM64T) SW(Standard HP Product), Red Hat Enterprise Linux WS 4.0 (x86) SW(Standard HP Product), SUSE Linux Enterprise Desktop 10(Standard HP Product)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA02786400
©Copyright 2011 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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