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HP MediaSmart Server - Install Software on the First PC
This document applies to HP MediaSmart Server EX490 and EX495.
Install Software on the First PC
The following sections outline the key decision points during the software installation.
|
NOTE:
|
To ensure a smooth software installation,
The first installation must be on a Windows computer. Subsequent installations can be on a Windows or Mac computer.
-
Verify that you have administrator privileges on the computer where you are doing the install.
Write down your server name.
Write down your server password.
|
Check for Administrator Privileges
You must have administrative privileges on your computer to install the software. Complete the following steps to view or change user account settings.
On Windows Vista,
Click Start
, Control Panel
, and then User Accounts and Family Safety
On Windows XP,
Click Start
, Control Panel
, and then double-click User Accounts
On Mac OS X 10.5 or Later,
Click System Preferences
, Accounts
, and check Allow user to administer this computer
Insert the Software Installation Disc into a network PC.
Click Next to progress through the Install Wizard and install the HP MediaSmart Server client software
The HP MediaSmart Server software installs first. This software is used to
Provide a single point of access for all of the server's features,
Share photos and videos easily over the Internet using HP Photo Publisher and HP Photo Viewer
Centralize your photo, video, and music libraries using HP Media Collector
Figure 1: Install Wizard

Install Wizard
The Windows Home Server Connector installs next
The Windows Home Server Connector:
Connects your computer to the server
Automatically backs up your computer every night
Monitors the health of the network and computers running Windows Vista
Enables configuration of the server from your computer
The Windows Home Server software installation runs only once—on the first computer where you run the Software Installation Disc.
Figure 2: Windows Home Server Connector

Windows Home Server Connector
Select to wake up this computer if it is in sleep or hibernate mode to run a scheduled backup
If you do not turn on this option now, you can enable it later.
At the computer, double-click the Windows Home Server

icon in the
system tray.
Check Wake this Computer for Backup
in the shortcut menu.
Figure 3: Windows Home Server Connector

Windows Home Server Connector
Name the HP MediaSmart Server
Type a name for your server. Server names can be:
|
NOTE:
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This is the only time you can name your server. It cannot be changed later. Write down your server name. The default name is hpserverex. |
Figure 4: Name the Server

Name the Server
Set the server password
Create a strong password. A strong password must be at least 7 characters long and must fulfill three of the following requirements:
|
NOTE:
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The password hint can be seen by anyone who clicks the Password hint button on the Windows Home Server Connector logon window.This is the only opportunity you will have to set the server password.
The server password is not the same as a user password. User accounts and passwords are setup in the Windows Home Server Console. |
Figure 5: Server Password

Server Password
The install checks for Windows Home Server Updates
The Windows Home Server installation checks for any relevant important updates. This may take some time to complete, but does not require additional information from you.
|
NOTE:
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Do not restart or turn off your home server during the update process. |
Figure 6: Windows Home Server Updates

Windows Home Server Updates
Type the password you created above and log on to the Windows Home Server
Figure 7: Windows Home Server Password

Windows Home Server Password
The install checks for HP MediaSmart Server updates
The HP MediaSmart Server installation checks for any updates. Installing updates ensures that you experience the full functionality and optimal performance of the HP MediaSmart Server.
Figure 8: HP MediaSmart Server Updates

HP MediaSmart Server Updates
Install server updates if they are available
If there is an update, select it and complete the instructions on the screen to install it.
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NOTE:
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Do not restart or turn off your home server during the update process. |
Figure 9: HP MediaSmart Server Updates

HP MediaSmart Server Updates
The Windows Home Server Console opens
The Windows Home Server console opens. Use the console to set up user accounts and configure HP MediaSmart Server features. Click Help
in the upper right corner of the Console to get additional assistance.
Related Windows Home Server Console Help Topics: -
Install Software on Additional PCs
Install Software on a Mac
Install the Software on a PC Using a Browser
Update Your Firewall's Trusted Program List
The Software Installation Disc installs several programs that enable your computer to communicate with the HP MediaSmart Server over your network. Software firewalls installed on your computer can block this communication and prevent the computer from locating the HP MediaSmart Server on your network.
In this article...
Set Your Firewall or Anti-Virus Programs to Automatically "Learn" New Programs
It is recommended that you set your firewall and anti-virus programs to "Learn
" new programs before installing the HP MediaSmart Server software. After the HP MediaSmart Server software is installed, the firewall should prompt you to allow the installed programs to communicate with the server.
Allow the following HP MediaSmart Server programs to communicate through your firewall or anti-virus program:
C:\Program Files\Windows Home Server
This directory will hold the following programs that need to be added:
MountBackup.exe
RestoreOffProc.exe
WHSTrayApp.exe
WHSConsoleClient.exe
WHSConnector.exe
BackupEngine.exe
WHSOOBE.exe
c:\program files\Hewlett-Packard\HP MediaSmart Server
This directory will hold the following programs that need to be added:
MediaCollectorClient.exe
MSSConnectorService.exe
ControlCenter.exe
c:\program files\Hp\HP Software Update\
This directory will hold the following programs that need to be added:
Manually Add Programs to Your Firewall or Anti-Virus Program's Trusted List
Some firewall or anti-virus programs may not automatically update their trusted programs list. Instructions for manually updating several common firewall and anti-virus programs are listed below. If your firewall or anti-virus program is not listed, please contact the vendor to find out how to manually add programs to the trusted programs list. Additionally, see the documentation that came with your firewall or anti-virus program for the latest information.
Click the vendor to view the instructions on updating their trusted programs list.
AVG
Open the AVG Anti-Virus plus Firewall. Double-click the Firewall button to configure the Firewall. Add the programs listed at the top of this page.
Figure 10: AVG Anti-Virus plus Firewall

AVG Anti-Virus plus Firewall
McAfee
Open your McAfee Security Center, click Internet and Network
, and then click the Advanced
button in the firewall section. Click Program Permissions
, then click Add Allowed Program
. Add the programs listed at the top of this page.
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NOTE:
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McAfee's firewall automatically disables Windows Firewall and sets itself as your default firewall.
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Figure 11: McAfee Security Center,

McAfee Security Center,
Microsoft Windows Vista
To add exceptions to your firewall using Windows Vista, preform the following steps:
Click Start
, Control Panel
, and then Security
.
Figure 12: Control Panel

Control Panel
Click Allow a program through Windows Firewall
.
Figure 13: Security Center

Security Center
Select the Exceptions
tab and then click Add Program
.
In the Add a Program
dialog box, click Browse
. Add the programs listed at the top of this page.
Figure 14: Windows Firewall

Windows Firewall
Click OK
.
Microsoft Windows XP
To add exceptions to your firewall using Windows XP, preform the following steps:
Click Start
, Control Panel
, and then Security Center.
Figure 15: Control Panel

Control Panel
Click Windows Firewall
.
Figure 16: Security Center

Security Center
Select the Exceptions
tab and then click Add Program
.
In the Add a Program
dialog box, click Browse
. Add the programs listed at the top of this page.
Figure 17: Windows Firewall

Windows Firewall
Click OK
.
Norton
Click Options
in Norton to change the firewall settings. Add the programs listed at the top of this page.
Figure 18: Norton AntiVirus

Norton AntiVirus
Symantec
Open Symantec Endpoint Protection
, click Change Settings
, and then click Configure Settings for Network Threat Protection
. Add the programs listed at the top of this page.
Figure 19: Symantec Endpoint Protection

Symantec Endpoint Protection
Trend Micro
Open the Trend Micro Main Console
, select the Personal Network and Firewall Controls
tab, and then click Settings
.
Figure 20: Trend Micro Main Console

Trend Micro Main Console
On the Personal Firewall
page, click Add
.
Figure 21: Personal Firewall

Personal Firewall
Select the Program Control
tab and then click Add
.
Figure 22: Personal Firewall

Personal Firewall
Click Browse
and add the programs listed at the top of this page.
Figure 23: Personal Firewall

Personal Firewall
Click OK
.
ZoneAlarm
Open ZoneAlarm Security
.
Click Program Control
, Programs
, and then Add
.
Figure 24: ZoneAlarm

ZoneAlarm
Add the programs listed at the top of this page.
Update and Roll Back the Server
Use HP Update to keep your server and networked computers current with the latest HP software, online help, and new features.
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NOTE:
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The server must be updated before client PCs and Macs are updated. The server and the client computers must be running the same version of the HP MediaSmart Server software. |
Update the Server
The method you use to update the server depends on how you configured HP Update.
To automatically check for updates
If you selected Automatically download and install updates
when you configured HP Update, then you do not need to take further action. The server will install updates in the background as they are available.
To manually check for updates
|
NOTE:
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If you have never restarted your HP MediaSmart Server, you may need to turn it off and back on before you check for updates. |
At the computer, double-click the Windows Home Server 
icon in the system tray and log on.
Click Settings
in the upper right of the Console.
Select HP MediaSmart Server
in the left menu and click the HP Update
tab.
Click the Check for updates
link.
If an update is found it will be listed as below. Click Next
to start the install process and follow default choices to complete the software install.
Figure 25: Check for Updates Results

Check for Updates Results
To manually install an update copied to the server
If you downloaded a software update from the www.hp.com site, you can manually install it by copying the software update package to your server. Once the update is on the server, complete the following steps.
At the computer, double-click the Windows Home Server 
icon in the system tray and log on.
Click Settings
in the upper right of the Console.
Select HP MediaSmart Server
in the left menu and click the HP Update
tab.
Click the Check for updates
link. After the install wizard checks for pending updates on your server, you will see the select package page where you can select the Search
button.
Figure 26: Search for Updates

Search for Updates
Click Select file.
Type the full path to the file that you copied to the server or select the Browse
button navigate to the file and select OK
.
Figure 27: Select Updates

Select Updates
Click Finish
to start the install process and follow the default choices to complete the server software install.
Roll Back the Server
At the computer, double-click the Windows Home Server 
icon in the system tray and log on.
Click Settings
in the upper right of the Console.
Select HP MediaSmart Server
in the left menu and click the HP Update
tab.
Click Rollback
and then click Yes
in the confirmation screen.
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NOTE:
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If you updated the client software, it must also be uninstalled so that the server and the client are running the same version of the HP MediaSmart Server software.
HP Update does not update the Microsoft Windows Home Server operating system. For information about updating Windows Home Server, see Configuring Windows Update in the Windows Home Server Console Help.
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Install Software on Additional PCs
You can install the client software through a web browser or you can use the Software Installation Disc to install the HP MediaSmart Server client software and Windows Home Server Connector on the other computers on the network. Install the software on one computer at time.
In this article...
Install from the Software Installation Disc
Insert the Software Installation Disc into a computer connected to the network.
You must have administrative privileges to install. For additional information, see Installing the Software on the First Computer.
Follow the instructions on the installation wizard.
The installation process is identical to installing on the first computer except for the following:
The Windows Home Server Setup does not run.
Your server password is required to install, as shown in the following figure:
Install the from the Server using Windows XP or Windows Vista
At the computer, click Start
, and then Run
.
Type the following (UNC) network address:
\\hpserverex\Software\Home Server Connector Software\setup.exe
The network address will be different if you renamed your server. In this case type,
\\\Software\Home Server Connector Software\setup.exe
Click OK
.
Install from the Server using a Browser
Window
Open a web browser and type the following address http://hpserverex:55000
.
The address will be different if you renamed your server. In this case, type http://:55000.
The Windows Home Server Connector Setup window opens.
Click Download Now
.
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NOTE:
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You can come back later to get the toolkit or contact information. Type the address, http://:55000, in a browser window.
|
A file download security warning and a Internet Explorer dialog box may pop up. Click Run
.
A dialog box opens stating that software is being downloaded from your server. Click Next
, when the download is complete.
The Install Wizard
opens and gives you the rest of the installation instructions.
Set up Additional Computers
After installing the software on the Software Installation Disc, there are a few setup options for you to consider.
The computer is automatically set up to be backed up each night. If you want to customize back up settings for this computer, see Computer Backups
.
If you created individual user accounts in Windows Home Server for one or more network members that use this computer, you also need to set up computer user accounts for them if you want them to be able to access features on the server without logging on. For additional information, see User Accounts in the Windows Home Server help.
If there are photos, music, or videos on this computer that you want collected on the server, set up media collection for this computer. For additional information, see Configuring Media Collector General Settings.
PC Backup and Restore
After running the Software Installation Disc on a computer it is automatically added to the list of computers that are backed up by the HP MediaSmart Server each night. The entire computer is backed up by default.
Complete the following steps to customize the hard drive volumes to back up, or to exclude folders from the backup.
At the computer, double-click the Windows Home Server 
icon in the system tray.
Log on to the Windows Home Server Console.
Click the Computers & Backups
tab.
Select a computer and click Configure Backup
.
Follow the instructions in the Backup Configuration Wizard
.
Related Topics
in Windows Home Server Console Help
Computers & Backup
How does backup work?
Managing and Configuring Backups
Restoring Computer Backups
Removing a Computer
Troubleshooting Computers & Backup
Troubleshooting a Mac Connection to the Server
File sharing is a key advantage of having a server. The HP MediaSmart Server enables you to place documents, music, photos, or videos on the server and share them with all of the Macs and PCs on your network. This document explains how to connect your Mac to the server so you can access shared folder contents.
Before Connecting to the Server
Some set up and decisions are required before connecting your Mac computer to the server and accessing shared folders.
The client software is installed on one PC.
The client software is installed on the Mac you are trying to connect to the server.
Decide how you will connect the Mac to the server – administrator account, user account, or guest account.
Types of Accounts
| Type of Account
|
Description
|
Server Account Creation
|
| Guest Account
|
The guest account is useful when people are visiting your and need temporary access to your server. In these cases, it probably does not make sense to create a user account for each person. Instead, you can create a single guest account that all visitors use. The guest account may or may not have a password. |
Go to a PC and double-click the Windows Home Server icon 
in the system tray and log on.
Select the User Accounts
tab.
Double-click the Guest account
and click Enable Account…
on the Properties dialog.
You have the option to create a password for the guest account or leave it blank.
Click the Shared Folder
tab to define folder access.
|
|
User Account |
The server pairs user accounts on the server with those on a computer to identify who is connecting to the server and to maintain security. Each server user account has a unique user name and password that should match their computer log on name and password. Each user account on the server can have their own shared folder access levels. |
Go to a PC and double-click the Windows Home Server icon 
in the system tray and log on.
Select the User Accounts
tab.
Click Add
from the Windows Home Server Console User Accounts
tab. Complete the information in the Add User Account wizard.
|
|
Administrator Account
|
Connecting as the server administrator gives you access to all shared folders on the server. The administrator account's user name is always Administrator. |
The server administrator account is created the first time you install the client software on a PC. You enter a password during the installation. See Installing Software on the First PC
. |
Connection Method A: Using the Finder
Connecting to the HP MediaSmart Server using the Finder is quick and easy. The Finder can also remember your server logon settings so subsequent connections are effortless.
At the Mac computer, choose File
, New Finder Window
.
Click hpserverex
in the Shared category of the left Sidebar. If you renamed the HP MediaSmart Server during the first installation, select that name in the Shared category.
Figure 28: Finder Window

Finder Window
|
NOTE:
|
The same Sidebar shows up in Save and Open dialog boxes of your programs too, making your server available to you for opening and saving files.
|
If you don’t see the server in the Finder window’s Shared category,
The server may not be connected to the network,
The Mac computer may not be connected to the network,
Or maybe the check box is turned off for Connected Servers
and Bonjour Computers
in Finder
, Preferences...
, Sidebar
.
If you are not automatically connected to the server, click Connect As...
.
Precisely how you connect to the server depends on what kind of server account you are using: Guest, User Account, or Administrator.
Guest account with no password
– You are automatically connected to the server when you click the server name in the Finder.
Guest account with a password
– In the dialog that opens, select Registered User
, type the server's Guest account Password
, and click Connect
. You do not need to change the Name
. Check Remember this password in my keychain
to remember your settings and automatically connect to the server in the future.
Figure 29: Connect As...

Connect As...
User account
– If you have a User Account on the server, select Registered User
, type the Name
and Password
that was created in the server's user account in the Windows Home Server Console, and click Connect
. Check Remember this password in my keychain
to remember your settings and automatically connect to the server in the future.
Administrator account
– Alternately, you can connect to the server using the server's administrator account. Select Registered User
, type Administrator
for the Name, and type the server's Password
. The server's password was created the first time you installed the server software on a PC.
Navigate to the folder you want on the server.
The folders that display depend on the Shared Folder Access
settings for the guest account or user account that you used to connect to the server. To change Shared Folder Access
settings, double-click the Windows Home Server icon 
in the system tray on a PC and log on to the Console. Click the User Accounts
tab and double-click the guest account or user account. Select the Shared Folder Access
tab to change settings. Click OK
to accept the changes.
If you connected to the server using the Administrator account, you will see all of the server's shared folders.
Connection Method B: Using Connect to Server and the Server Name
Follow these steps to connect to Windows File Sharing (SMB) from Mac OS X 10.5 or later. SMB is the native sharing protocol for Microsoft Windows operating systems.
At the Mac computer, choose Go
, Connect to Server…
on the Apple menu bar.
Type the following Server Address
:
smb://ServerName/ShareName
For example, type the following server address to connect to the music shared folder:
smb://hpserverex/music
Figure 30: Connect to Server

Connect to Server
If you renamed your server during the first software installation, remember to use that server name instead of hpserverex. A shared folder name is required. The shared folder name cannot contain spaces; type %20 instead of spaces. Additionally, you cannot connect to a shared folder name that contains a hyphen.
Connection Method C: Using Connect to Server and the Server's IP Address
The Mac computer may not recognize the server's name in some cases. If that happens, connect to the server using its IP address instead of the server name. If you are unsure of your server's IP address, you can log on to your router to see a list of IP addresses for all network connected devices.
To log on to your router, open an Internet browser window, type the router's IP address in the address bar and press Enter
. The router's IP address will be one of the following,
192.168.1.1,
192.168.0.1, or
Obtain your router's IP address from a Mac by selecting Apple menu
, System Preferences
, Network
. Select Built-in Ethernet on the left menu. The router IP address is on the right side of the Network dialog.
Figure 31: Network dialog

Network dialog
To obtain the router's IP address from a PC, select Start
, Run
. Type cmd
and click OK
. In the DOS window, type ipconfig
and press Enter
. Use the Default Gateway IP
address to log on to your router.
Once logged in to the router, look for a list of connected devices. Each router is different. See your router's documentation if you do not find the server's IP address right away.
Once you find your server's IP address, choose Go
, Connect to Server…
on the Apple menu bar.
Type the Server Address
.
Your address will be different but will look similar to the following,
smb://192.168.0.180/music
Figure 32: Connect to Server

Connect to Server
Note
Click +
to add the server address to your list of favorites.
Click Connect
.
Log on to the server using either a guest account, user account, or administrator account.
Pinging the Server
To troubleshoot a connection failure, you can ping the server.
Open a Finder window and choose Applications
, Utilities
, Network Utility
.
Select the Ping
tab.
Type the server's IP address.
Click Ping
.
A successful ping verifies a connection between the Mac computer and the server.
Install the Software on a Mac
Install using the Software Installation Disc
The first client installation must be on a PC. Subsequent installations can be on a Mac or PC.
|
NOTE:
|
You must have administrative privileges on your computer to install the software. Click System Preferences
, Accounts
, and check Allow user to administer this computer
.
|
Insert the Software Installation Disc.
Double-click Install HP MediaSmart Server Software.pkg
.
Click Continue
on the Welcome to the HP MediaSmart Server Software page.
Click Continue
and Agree
on the End User License Agreement.
Choose a location to install the client software or click Install to continue with the default location.
You may be asked to type your Mac computer administrator password.
The summary screen notifies you that the software installed successfully. Click Close
.
The Server Preferences dialog opens.
Type your server name
and password
.
Your server name will be hpserverex unless you changed it during the first PC client installation.
Once your credentials have been authenticated, click Apply
.
Figure 33: Server Preferences

Server Preferences
|
NOTE:
|
Server Name and Password have to be authenticated prior to using the HP Home Page, or entering preferences for BackUp. |
Install from the Server
At the Mac computer, open a Finder window.
Click hpserverex
in the Shared category of the left Sidebar.
If you renamed the HP MediaSmart Server during the first installation, select that name in the Shared category. You are connected to the server. If you experience problems connecting to the server see, Troubleshooting a Mac Connection to the Server
.
Open the Software
folder.
Open the Mac
folder.
Double-click HP MSS Client.dmg
.
Double-click Install HP MediaSmart Server Software.pkg
and follow the instructions on the screen.
Configuring Media Collector for Photos
At the PC, double-click the Windows Home Server icon 
in the system tray and log on.
At the Mac, select Launch Home Server Console from the Server menu 
.
Click Media
and then HP Media Collector
in the left menu.
Click Configuration
.
The HP Media Collector General Settings panel opens.
Click Photo Settings
in the left menu.
You can configure these settings in this tab:
Photo Collection Status
– Enable or Disable photo collection
Photo Source
– My Pictures folders or All Folders
|
NOTE:
|
If you select All folders, Media Collector may collect graphics and images from your computer that are not a part of your photo collection, such as graphics associated with software applications.
|
Photo Organization
– Organize by date or by PC folder structure
Figure 34: Media Collector Photos Settings

Media Collector Photos Settings
Example of Photos Collected by Date and by PC Folder Structure
First of all, it’s helpful to understand the underlying data used to build the two examples below. In this case, the files that are being shown are based on two groups of photos. One group is located under user Susan’s home Pictures folder, with a number of uploaded photos and a single named photo (Beach_sunrise.jpg). This group of photos could be on any particular computer in the network (or even split across two computers). The second group of photos is on a particular computer (LaptopDad), but not under a user’s home Pictures folder. In this case, it’s under D:\Photo Collection\... Also, note that all of the photos on LaptopDad are organized and named with meaningful names, including a copy of the Beach_sunrise.jpg file that also exists on Susan's group of files.
The photo example shows two panes with different file/folder organizations for the same group of sample photos.
Figure 35: Photo Organization Example

Photo Organization Example
Things to Consider
| Organize by Date
|
Organize by PC Folder Structure
|
|
Uses Date Picture Taken
tag or Modified Date
to organize files |
Sorts files by user or source computer |
|
Good for organizing large groups of unsorted image files |
Good for maintaining original photo sorting |
|
Reduces duplication of photos
|
|
On the left, the files are organized by date
There are two things of interest
The photos from the two groups are now grouped together based on date, and
The one photo that was duplicated between the two groups is only present once.
The single grouping is what the Organize by Date
option accomplishes – it uses the Date Picture Taken
tag within the file to place the photos by date. If this is not set, the system will use the file property Modified Date
to place the photo. Be aware that this model ignores your folder structure, so it’s most useful in the case where you don’t have a meaningful folder structure (e.g. unsorted groups of folders or groups based on the camera software’s defaults). Regarding the duplicate file, only one copy is kept as shown in the example. If two duplicate files are different, the newest one is retained on the server.
In contrast, the right pane is organized by PC folder structure
If photos are found under a user’s home Pictures folder, then they will be grouped just under the user’s name with the underlying folder organization. This still may include some simplification in that photos for user Susan on computer1 and user Susan on computer2 will be coalesced into a single group. This may result in some duplicate photos being represented once.
On the other hand, if the photos were found on a computer in a folder other than a user’s home Pictures folder, they will be grouped under the computer name, with a path showing their placement on the computer. In general, the “by folder�? organization is most helpful if you have already organized your photos and don't want to lose your folder structure.
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