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HP Officejet 4500 (G510) Series and 4500 (K710) Series All-in-One Printers - Replacing Cartridges
Introduction
This document contains steps for installing replacement cartridges.
Replacing cartridges
Follow these steps in the order presented to replace the cartridges.
Video of replacing the cartridges
The following video demonstrates how to replace a cartridge.
Contextual Wrapper
Click this link,
HP Home & Home Office Store
(US only), and then click Ink Toner & Paper
to purchase cartridges or check cartridge compatibility for your printer. If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.
-
Scroll to the bottom of the page and make sure that the country or region location is correct.
Which cartridges you use depends on your country or region. Follow these steps to purchase cartridges or check cartridge compatibility for your printer using HP SureSupply.
-
Scroll to the bottom of the page and make sure that the country or region location is correct.
| CAUTION:
|
Do not leave the cartridge outside the product for an extended
period. This can result in damage to the product and the cartridge. Have a new cartridge available before removing the old cartridge. |
Step one: Remove the old cartridges
Press the power button ( 
) to turn on the product. | CAUTION:
|
If the product is off when the cartridge
door is opened, the product will not
release the cartridges. |
Open the front access door.
The carriage moves to the far right side of the product.
Figure 1: Open the front access door
IIustration of opening the front access door Wait until the carriage is idle and silent, and then lightly press down on the cartridge to release it.
To replace the tri-color cartridge, remove the cartridge from the
slot on the left.
To replace the black cartridge, remove the cartridge
from the slot on the right.
Figure 2: Remove the black cartridge
Illustration of removing the black cartridge.
Pull the cartridge toward you out of its slot.
Step two: Install the new cartridges
Remove the new cartridge from its packaging. Be careful to touch only the black plastic.
Gently remove the plastic tape by pulling the pink pull tab.
Figure 3: Remove the tape
1 - Copper-colored contacts
2 - Plastic tape with pink pull tab (must be removed before installing)
3 - Ink nozzles under tape
Illustration of removing the tape | CAUTION:
|
Do not touch the copper-colored contacts or the ink nozzles.
Touching these parts can result in clogs, ink failure, and bad electrical
connections. Figure 4: Do not touch the contacts or ink nozzles
Illustration of the contacts and ink nozzles |
Hold the cartridge with the HP logo on top, and insert the new cartridge into
the empty cartridge slot. Make sure you push the cartridge in firmly until it snaps
into place.
Figure 5: Insert the cartridge into the empty slot
Illustration of inserting the cartridge into the empty slot If you are installing the tri-color cartridge, slide it into the left slot.
If you are installing a black cartridge, slide it into the right slot.
Close the front access door.
Step three: Load plain paper
Follow these steps to load plain paper into your product. If you already loaded plain paper in the product, skip to the next step.
Pull out the tray extender.
Figure 6: Pull out the tray extender
Illustration of pulling out the tray extender Insert the paper stack into the input tray with the short edge forward and print
side down.
|
NOTE:
|
Do not load paper while the device is printing. |
Adjust the paper width guide so it rests against the stack of paper.
Figure 7: Adjust the paper width guide
Illustration of adjusting the paper width guide
Step four: Align the product
When prompted after loading the paper, press OK
on the control panel to begin the alignment process. The product prints an alignment page.
Figure 8: Alignment page
Illustration of alignment page Open the scanner lid, and then place the printed alignment page face down on the scanner glass.
Figure 9: Open the scanner lid and place the page on the scanner glass
Illustration of opening the scanner lid and placing the page on the scanner glass Close the scanner lid.
Press OK
. The product scans the alignment page, completing the alignment.
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Printable version
