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HP iPAQ Handheld Series - How to Update ROM on the HP iPAQ

Information
This document provides information on upgrading the ROM version on a HP iPAQ Handheld.
CAUTION: This ROM update will Clean Reset the HP iPAQ Handheld device to factory settings. Performing a Clean Reset will return the device to its default settings, and clear all user applications and data. Before performing this ROM update, back up all your data.
Prerequisites
  • Microsoft ActiveSync 4.5 (or later) is required for Host PC/Notebook which is running with Microsoft Windows XP.
  • Microsoft Windows Mobile Device Center (WMDC) is required for Host PC/Notebook which is running with Microsoft Windows Vista.
How to Use
  1. Download the SoftPaq.EXE to a directory on the hard drive.
    NOTE: To find your product's downloadable files (Softpaqs) - Click here for Support & Drivers. Then click on the "Download drivers and software (and firmware)" and enter your product name. Then hit "enter". Select your "Operating system".
  2. Execute the downloaded file, and follow the on-screen instructions to unpack (or unzip) the ROM update files to a directory.
    NOTE: This directory should not contain any file or folder from any previous ROM upgrade.
  3. Establish an ActiveSync connection between the iPAQ device and the Host PC/Notebook using a USB connection. If the Host PC/Notebook has a Microsoft Vista Operating System, establish a connection using WMDC.
  4. The ROM Update Utility (hpRUU.exe ) starts automatically. Follow the on-screen instructions to complete the ROM upgrade.
    NOTE: Once the update is complete, the .EXE file downloaded in Step 1 can be deleted, if desired.
Installation Notes:
  1. During the update, the ROM Update Utility:
    • Queries the iPAQ device for current ROM image information
    • Validates that the new ROM image is compatible with the iPAQ device.
    • Automatically places the iPAQ device in Flash mode.
    • Updates the ROM image on the iPAQ device.
  2. IMPORTANT: Disable the Standby and Hibernation modes on the Host PC/Notebook. If Standby or Hibernation mode is activated during the upgrade process, a critical error may occur.
  3. IMPORTANT: Plan enough time to complete the update. The total time to perform this ROM update is estimated at 40 minutes.
  4. IMPORTANT: Do not interact with the HP iPAQ device or remove it from AC power or the cradle/cable once the status bar appears on the iPAQ device and the actual update has started.
  5. IMPORTANT: If an error message is displayed during the update process, follow any available instructions to correct the condition and start the ROM Update Utility again.
  6. IMPORTANT: The update process can be performed while connected to a Host PC/Notebook either as a guest or with an established partnership. In case of the Vista Operating System, it is recommended to perform a ROM update as an Administrator.
  7. IMPORTANT: For a seamless experience, we recommend the SIM card to be removed from the device before starting the update process.

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