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SUPPORT COMMUNICATION -
CUSTOMER ADVISORY
HP Notebook PCs - Notebook PC Slowly Resumes From Hybrid Sleep
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.
DESCRIPTION
The notebook PC is slow to resume from hybrid sleep. This a desktop computer function and is not supported in notebook PCs.
SCOPE
The specific notebook PCs affected by this issue are listed in the Hardware Platforms Affected section at the bottom of this advisory.
RESOLUTION
The Hybrid sleep feature is intended only for desktop computers in hibernation. Hybrid sleep is not supported by notebook PCs. To resolve this issue, turn Hybrid sleep on or off by following these steps:
-
Click
Start
,
Control Panel
,
Hardware and Sound
and then click
Power Options
.
-
Click
Change when the computer sleeps
and then click
Change advanced power settings
.
-
Click the
+
next to
Sleep
.
-
Click the
+
next to
Allow hybrid sleep
.
-
Click
Off
next to
On battery:
and then click the pull down menu to select
On
.
-
Click
Off
next to
Plugged in:
and then click the pull down menu to select
On
.
-
Click
OK
and then click
Save changes
.
For further information related to Hybrid Sleep option, please view the Microsoft article below.
http://windowshelp.microsoft.com/Windows/en-US/Help/335c6a5d-0304-4af1-b135-6bf6c124dc111033.mspx#EZEAC
NOTE: One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.
Hardware Platforms Affected: Compaq 510 Notebook PC, Compaq 511 Notebook PC, Compaq 515 Notebook PC, Compaq 516 Notebook PC, Compaq 610 Notebook PC, Compaq 615 Notebook PC, HP 2133 Mini-Note PC, HP 500 Notebook PC, HP 510 Notebook PC, HP 520 Notebook PC, HP 530 Notebook PC, HP 540 Notebook PC, HP 550 Notebook PC, HP Compaq 2210b Notebook PC, HP Compaq 2230s Notebook PC, HP Compaq 2510p Notebook PC, HP Compaq 2710p Notebook PC, HP Compaq 6510b Notebook PC, HP Compaq 6515b Notebook PC, HP Compaq 6520s Notebook PC, HP Compaq 6530b Notebook PC, HP Compaq 6530s Notebook PC, HP Compaq 6531s Notebook PC, HP Compaq 6535b Notebook PC, HP Compaq 6535s Notebook PC, HP Compaq 6710b Notebook PC, HP Compaq 6710s Notebook PC, HP Compaq 6715b Notebook PC, HP Compaq 6715s Notebook PC, HP Compaq 6720s Notebook PC, HP Compaq 6730b Notebook PC, HP Compaq 6730s Notebook PC, HP Compaq 6735b Notebook PC, HP Compaq 6735s Notebook PC, HP Compaq 6820s Notebook PC, HP Compaq 6830s Notebook PC, HP Compaq 6910p Notebook PC, HP Compaq 8510p Notebook PC, HP Compaq 8510w Mobile Workstation, HP Compaq 8710p Notebook PC, HP Compaq 8710w Mobile Workstation, HP Compaq nc2400 Notebook PC, HP Compaq nc4200 Notebook PC, HP Compaq nc4400 Notebook PC, HP Compaq nc6120 Notebook PC, HP Compaq nx6105 Notebook PC, HP Compaq tc4200 Tablet PC, HP Compaq tc4400 Tablet PC, HP EliteBook 2530p Notebook PC, HP EliteBook 2730p Notebook PC, HP EliteBook 6930p Notebook PC, HP EliteBook 8530p Notebook PC, HP EliteBook 8530w Mobile Workstation, HP EliteBook 8730w Mobile Workstation, HP Mini 1101, HP Mini 2140 Notebook PC, HP ProBook 4410s Notebook PC, HP ProBook 4411s Notebook PC, HP ProBook 4415s Notebook PC, HP ProBook 4416s Notebook PC, HP ProBook 4510s Notebook PC, HP ProBook 4515s Notebook PC, HP ProBook 4710s Notebook PC
Operating Systems Affected: Microsoft Windows Vista (32-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Business (32-bit)(Standard HP Product), Microsoft Windows Vista Business (64-bit)(Standard HP Product), Microsoft Windows Vista Enterprise (32-bit)(Standard HP Product), Microsoft Windows Vista Enterprise (64-bit)(Standard HP Product), Microsoft Windows Vista Home Basic (32-bit)(Standard HP Product), Microsoft Windows Vista Home Basic (64-bit)(Standard HP Product), Microsoft Windows Vista Home Premium (32-bit)(Standard HP Product), Microsoft Windows Vista Home Premium (64-bit)(Standard HP Product), Microsoft Windows Vista Starter (32-bit)(Standard HP Product), Microsoft Windows Vista Ultimate (32-bit)(Standard HP Product), Microsoft Windows Vista Ultimate (64-bit)(Standard HP Product)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA01852866
©Copyright 2009 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective
owners.
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