3Com Knowledgebase Article
Title:
HP Switch 5500/5500G - Display Interface command shows 0 packet count for last 300 seconds
SoftwareFirmware Version:
3.3.2
Product:
3CR17250-91 - 3Com Switch 5500G-EI 24-port
3CR17251-91 - 3Com Switch 5500G-EI 48-port
3CR17252-91 - 3Com Switch 5500G-EI PWR 24-port
3CR17253-91 - 3Com Switch 5500G-EI PWR 48-port
3CR17254-91 - 3Com Switch 5500G-EI 24-port Chassis
3CR17258-91 - 3Com Switch 5500G-EI 24-port SFP
3CR17161-91 - 3Com Switch 5500-EI 28-Port
3CR17162-91 - 3Com Switch 5500-EI 52-Port
3CR17171-91 - 3Com Switch 5500-EI PWR 28-Port
3CR17172-91 - 3Com Switch 5500-EI PWR 52-Port
3CR17181-91 - 3Com Switch 5500-EI 28-Port FX
Fix:
Upgrade to 3.3.2p5 - Go to "Download drivers and software" and choose version 3.3.2p5 or later
from the available software list for your product.
Symptom:
From the command line using the command "display interface" shows 0 bytes transmitted or received for the last 300 seconds
Cause:
Software bug
Fact:
Zero bytes are displayed in the last 300 seconds when displaying an interface from the CLI using software version 3.3.2