When attempting to collate a multiple page/copy print job, only one page or copy prints from the printer.

If when trying to print multiple page collated print jobs, an error is received, or only one copy of the job prints, try the following steps:

Microsoft Windows 95/98

1. Click Start , select Settings , and then Printers .
2. Right-click the HP LaserJet 4200 or 4300 series printer icon, then select Properties from the drop-down menu.
3. Click the Configure tab.
4. Go to the Paper Handing Options section.
5. Go to the Mopier Enabled option and change the setting from Enabled to Disabled .
6. Click the More button, under Other Option.
7. Click on the checkmark in the checkbox, if any, next to the label Job Storage
8. Click OK to close the Properties window.
9. Close the Printers windows.
10. Try to print the job again.

Microsoft Windows 2000

1. Click Start , select Printers and Faxes .
2. Right-click the HP LaserJet 4200 or 4300 series printer icon and select Properties .
3. Click the Device Settings tab.
4. Find the Mopier Mode and Job Storage settings.
5. Change the setting from Enabled to Disabled .
6. Click Apply and OK .
7. Try to print the job again.

Microsoft Windows XP

1. Select Start , then Printers and Faxes . (In Windows XP Home Edition, select Start , then Control Panel , then double-click Printers and Other Hardware , then double-click Printers and Faxes , and then select View installed Printers .)
2. Right-click the HP LaserJet 4200 or 4300 series printer icon and select Properties .
3. Select the Device Settings tab.
4. Find the Mopier Mode and Job Storage settings.
5. Change the settings from Enabled to Disabled .
6. Click Apply and OK .
7. Try to print the job again.

With the Mopier Mode and Job Storage settings enabled, the driver is trying to access memory that is not included in the base model HP LaserJet 4200 or 4300 series printers. The printer does attempt to process the job, but without the hard drive or additional memory, it is unable to complete the task. Disabling these settings forces the driver to process the print job.