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HP Officejet 6000 (E609a) and 6000 Wireless (E609n) Printers - Cleaning the Printhead
Introduction
This document contains steps for cleaning the printhead with a printhead-cleaning tool. This process runs ink through the nozzles to try to unclog and clean the printhead inside the product.
You can use the cleaning process to resolve print-quality issues, such as streaks or smears in the printout.
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NOTE:
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Because this process uses ink, HP recommends that you do not clean the printhead unnecessarily to avoid wasting ink. |
Cleaning the printhead
Use one of the following methods to run the printhead-cleaning tool.
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NOTE:
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The cleaning process might take several minutes to complete. |
Method one: Clean the printhead from the control panel
Follow these steps to run the printhead-cleaning tool from the product control panel.
Load letter, A4, or legal size, unused, plain white paper into the main input tray.
Press and hold the Power button ( 
). Press the Cancel button ( 
) two times, and then press the Resume button ( 
) one time. Release the Power button (
).
Method two: Clean the printhead using HP Solution Center
Follow these steps to run the printhead-cleaning tool from HP Solution Center, which is a component of the software that shipped with your product.
Open HP Solution Center:
HP Solution Center opens in a new window.
Click Settings
( 
), and then click Printer Toolbox
. The printer Toolbox
opens. Click the Device Services
tab, and then click Clean Printheads
.
Click Clean
to begin the cleaning process, and then follow the on-screen instructions to complete the process. A test page prints after the cleaning process completes.
Figure 1: Example test page
Recycle or discard the test page.
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Printable version
