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SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c02786392

Version: 1

Advisory: HP Z210 Workstation - Difficult to Enter BIOS Menu
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2011-04-11

Last Updated: 2011-04-11

DESCRIPTION

Users may have difficulty entering the following BIOS menus on an HP Z210 Workstation.

  • Startup Menu (ESC)
  • Diagnostics (F2)
  • Boot Menu (F9)
  • Computer Setup (F10)
  • System Recovery (F11)
  • Network Boot (F12)
SCOPE

Information in this document applies to the listed systems configured as follows:

Systems:

  • HP Z210 Convertible Minitower Workstation
  • HP Z210 Small Form Factor Workstation

Operating Systems:

  • Non-OS Specific
RESOLUTION

To work around the issue, set POST Delay to 5 seconds in Computer Setup as follows:

NOTE
Use the Arrow keys to select various menus, menu items, and to change values (unless otherwise specified).
  1. Start or restart the computer.
  2. Press and hold the F10 key.
  3. Select Advanced > Power-On Options > Post Delay (in seconds) > 5 Seconds .
  4. Press the F10 key to accept the change.
  5. Select File > Save Changes and Exit .
  6. Press the Enter key.
  7. Press F10 to save the changes and exit the Computer Setup utility.
Hardware Platforms Affected: HP Z210 Convertible Minitower Workstation, HP Z210 Small Form Factor Workstation
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA02786392
©Copyright 2011 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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