|
10.0000 Supply Memory Error
|
A specific print cartridge has an e-label error. |
Reinstall the print cartridge.
|
|
10.1000 Supply Memory Error
|
A specific print cartridge has a missing e-label. |
Reinstall the print cartridge.
|
|
ADF door is open
|
The ADF lid is open or a sensor is malfunctioning. |
Make sure that the ADF lid is closed.
|
|
Canceled copy. Clear document
|
The Cancel
button was pressed to cancel the current job while pages were feeding from the ADF. The cancel process does not automatically clear the ADF. |
Remove the jammed item. See Clear jams from the ADF
. Then, clear the items in the ADF tray and start over. |
|
Canceled scan. Clear document
|
The Cancel
button was pressed to cancel the current job while pages were feeding from the ADF. The cancel process does not automatically clear the ADF. |
Remove the jammed item. See Clear jams from the ADF
. Then, clear the items in the ADF tray and start over. |
|
Canceled send. Clear document
|
The Cancel
button was pressed to cancel the current job while pages were feeding from the ADF tray. The cancel process does not automatically clear the ADF. |
Remove the jammed item. See Clear jams from the ADF
. Then, clear the items in the ADF tray and start over. |
|
Comm. error [Receiver CSID]
|
A fax communication error occurred between the product and the receiver. |
Allow the product to retry sending the fax. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line.
|
|
Comm. error [Sender CSID]
|
A fax communication error occurred between the product and the sender. |
Allow the product to retry sending the fax. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line.
|
|
Device error, press OK
|
Generic engine error. |
This is a warning message only. Job output might be affected. |
|
Device is busy. Try again later
|
The product is currently in use. |
Wait for the product to finish the current job. |
|
Doc feeder jam Clear, Reload
|
A piece of media is jammed in the ADF tray. |
Open the document release door, clear the jam, close the document release door, and reload the paper into the ADF tray.
|
|
Doc feeder jam, DATE/TIME
|
ADF has not been cleared since previous jam. |
Clear the jam. |
|
Document feeder mispick. Reload
|
Media in the ADF tray was not picked up. |
Remove the media from the ADF tray, and then reload it.
|
|
Door open
|
The print-cartridge door is open. |
Close the print-cartridge door. |
|
Engine comm. error
|
The product experienced a print engine communication error. |
This is a warning message only. Job output might be affected. |
|
Engine error, press OK
|
The product experienced a print engine error. |
This is a warning message only. Job output might be affected. |
|
Fit to Page on flatbed only
|
The copy reduce/enlarge feature (called "Fit to Page") applies only to copies made from the flatbed scanner. |
Use the flatbed or select another reduction/enlargement setting. |
|
Install black cartridge
|
No cartridge installed with door closed. |
Install print cartridge. |
|
Invalid driver Press OK
|
You are using the incorrect printer driver. |
Select the printer driver that is appropriate for your product. |
|
Invalid entry
|
Invalid data or response. |
Correct the entry. |
|
Jam in (area), Open door and clear jam
|
Paper jam in one of the following areas: drum area, fuser area, duplex feeding area, duplex receiving area, and duplex pickup area. |
Clear the jam from the area indicated on the product control panel, and then follow the control panel instructions. See Clear jams
. |
|
Jam in Tray #, Clear jam and then press OK
|
The product has detected a jam in one of the following areas: tray 1, tray 2, or tray 3. |
Clear the jam from the area indicated on the product control panel, and then follow the control panel instructions. See Clear jams
. |
|
Load paper
|
Out of paper in all available trays. |
Load paper in trays. |
|
Load Tray # , Press OK to use available media
|
Device is processing job, but a matching tray is empty. |
Press OK
to use existing available media. |
|
Load tray #, Press OK
|
Manual duplex mode. “#�? is the tray number where the first half of the job printed. |
Load paper in the correct tray. |
|
Load Tray 1 , Press OK to use available media
|
Device is processing job, but no trays match. |
Press OK
to use existing tray settings. |
|
Load Tray 1, / Cleaning mode, OK to start
|
Cleaning mode paper prompt. |
Press OK
to begin the cleaning procedures. |
|
Manual feed , Press OK to use available media
|
Print Manual Feed mode. |
Load paper into tray 1. |
|
Mem. low 1 copy. Press OK
|
The product completed making one copy. The remaining copies have been canceled because of low memory. |
Press Cancel
to clear the error. Break the job into smaller jobs that contain fewer pages. |
|
Memory is low Try again later
|
The product does not have enough memory to start a new job. |
Wait until the current job is finished before starting a new job. |
|
Memory is low. Press OK
|
The product memory has been almost completely filled. |
Allow the product to finish the job, or press Setup
to cancel the job. |
|
Memory low Only 1 copy made
|
The product does not have enough memory to complete the collated copy job. |
Break the job into smaller jobs that contain fewer pages. |
|
Misprint, Press OK
|
Feed delay misprint. |
Reload paper. |
|
No paper pickup, Press OK
|
The product has failed to pick up a piece of media. |
Verify that the media was inserted far enough into the input tray. In tray 2, verify that the paper-length guide is in the correct position for the media size that you are using.
|
|
Non-HP supply Installed
|
A new supply has been installed that is not made by HP. This message is appears for several seconds, and then the product returns to the Ready state. |
If you believe you purchased an HP supply, please call the HP fraud hotline at 1-877-219-3183. Service or repairs that are required as a result of using non-HP supplies is not covered under HP warranty. |
|
Order black Cartridge
|
Print cartridge is low. |
Order a new print cartridge. |
|
Page too complex, press OK
|
The product could not print the current page because of its complexity. |
Press Setup
to clear the message.
|
|
Paper path jam. Open door/Remove tray 2, Push green lever
|
Paper jam in the duplexer |
Clear the jam from the area, and then follow the control-panel instructions. |
|
Scanner reserved for PC scan
|
A computer is using the product to create a scan. |
Wait until the computer scan has finished, or cancel the scan from the computer software, or press Cancel
. |
|
Scanning error Cannot connect
|
The product cannot transmit scan information to a computer. |
Verify that the connection cable is not loose or damaged. Replace the cable if necessary, and try the scan again. |
| Scanner 5 error
|
|
Power cycle the product and try again. If the problem persist,
contact HP support
. |
| Scanner 8 error
|
|
Power cycle the product and try again. If the problem persist,
contact HP support
. |
|
Settings cleared, DATE/TIME
|
The product has cleared job settings. |
Re-enter any appropriate job settings. |
Used black cartridge in use
|
A used printer cartridge has been installed or moved. |
Press OK
to return to the Ready state. |
Printable version
