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SUPPORT COMMUNICATION - CUSTOMER NOTICE

Document ID: c00572915

Version: 1

Notice: AXL300 PCI Accelerator Card is not Supported in a ProLiant Server Operating in a Microsoft Windows Server 2003 Environment
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2005-12-01

Last Updated: 2005-12-01


DESCRIPTION

Note: This document supersedes Notice CN0785W, Revision 0.

The AXL300 PCI Accelerator Card is no longer supported in ProLiant servers operating in a Microsoft Windows Server 2003 environment. The Microsoft Windows 2000 driver for the AXL300, which was previously recommended for use in a Microsoft Windows Server 2003 environment, is no longer supported for this purpose. This has become necessary because of the progress in security applications that implement the use of the enhanced security features offered in Windows 2003, and the lack of this level of support in the Windows 2000 specifications for Windows 2000 drivers.

DETAILS

When Windows Server 2003 was originally released, it was acceptable to use the Windows 2000 drivers for the AXL300 PCI Accelerator Card with the understanding that eventually the Windows 2000 drivers would prove deficient as application development progressed in the Windows Server 2003 environment. This has become the case with the drivers for this product and HP does not plan to develop a fully compliant Windows Server 2003 driver for this product.

In addition, HP does not plan to introduce a replacement product. As a result, alternative solutions must be obtained from a third-party manufacturer. To assist customers, HP has conducted a thorough review of a third-party product from Cavium Networks and recommends the Cavium Nitrox XL NHB Accelerator Card (CN1010-NHB-E) as a viable replacement for the AXL300. Support for this product is not available from HP and must be obtained from Cavium Networks. Additional product information is available from the Cavium Networks web site at the following URL:

RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscribers Choice. Sign up for Subscribers Choice at the following URL:
SEARCH TIP : For hints on locating similar documents on HP.COM, refer to the Search Tips document .
To search for additional advisories related to the AXL300 PCI Accelerator Card, use the following search string:
+"AXL300 PCI Accelerator Card" +advisory -downloads
KEYWORDS: AXL

Hardware Platforms Affected: HP ProLiant ML370 Server series, HP ProLiant DL380 G2 Packaged Cluster, Compaq ProLiant 8500 Server(Standard HP Product), HP ProLiant DL580 Server series, HP ProLiant ML530 G2 Server series, HP ProLiant DL320 Server series, HP ProLiant ML310 Server series, HP ProLiant DL380 G3 Packaged Cluster with MSA1000, HP ProLiant ML530 Server series, HP ProLiant DL580 G2 Server series, HP ProLiant DL380 G3 Server series, HP ProLiant DL320 G2 Server series, HP ProLiant DL380 Server series, HP ProLiant ML570 Server series, HP ProLiant ML370 G2 Server series, HP ProLiant DL360 G3 Server series, HP ProLiant ML350 G3 Server series, HP ProLiant DL760 Server series, Compaq AXL300 Accelerator SSL PCI Card(Standard HP Product), HP ProLiant DL360 G2 Server series, HP ProLiant DL380 G3 Packaged Cluster with MSA500, Compaq ProLiant 8000 Server(Standard HP Product), HP ProLiant ML350 G2 Server series, HP ProLiant DL380 G2 Server series, HP ProLiant ML370 G3 Server series, HP ProLiant DL360 Server series
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA00572915
©Copyright 2005 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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