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SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c01185888

Version: 1

HP Notebook PCs - Windows XP Drivers Available for HP Compaq 6720s Notebook PC
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2007-10-05

Last Updated: 2007-10-05


DESCRIPTION

Microsoft Windows XP drivers are not available on www.hp.com for certain notebook PCs.

SCOPE

The specific notebook PCs affected by this issue are listed in the Hardware Platforms Affected section at the bottom of this advisory.

RESOLUTION

To resolve this issue, download and install BIOS F.03 (SP36906) or later:

Softpaq Description
Information
Download
HPQFlash for HP Notebook System BIOS (68MDD) - Microsoft Windows/Vista-Based, VERSION: F.03

Download and install Windows XP Ethernet Driver, Version 1.00, Rev A (SP35882) or later:

Softpaq Description
Information
Download
Ethernet Drivers for Microsoft Windows XP , VERSION: 1.00 REV: A
NOTE: A more recent version of this software may be available. Check for updated drivers and software for your computer at www.hp.com .

Hardware Platforms Affected: HP Compaq 6720s Notebook PC
Operating Systems Affected: Microsoft Windows XP Professional Edition(Standard HP Product)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA01185864
©Copyright 2007 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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