Customer Self-Repair (CSR) parts are available for many HP LaserJet products to reduce repair time. The following information provides information about the CSR program and identifies the parts that are available for customer self-repair.
Information about CSR standard warranty terms and conditions can be found in the box with the product or see the CSR LaserJet Warranty statement at
http://www.hp.com/go/csr-ljwarranty
.
Customer Self-Repair Parts
| Item
|
Self - Replacement Options *
|
| Control panel overlay/labels |
Mandatory |
| Separation Pads/Rollers |
Mandatory |
| ADF Roller Kit |
Mandatory |
| Cassettes |
Mandatory |
| Memory |
Mandatory |
| Firmware DIMM/CF |
Mandatory |
| Power Cords |
Mandatory |
| Toner Cartridges |
Mandatory |
| ADF Assembly |
Mandatory |
| ADF Roller Kit |
Mandatory |
*
'Mandatory' indicates on-site or return-to-depot support is not provided under your HP product warranty. Parts labeled 'Mandatory' are to be installed by the customer unless the customer is willing to pay HP service personnel to perform the repair.
'Optional' parts items may be installed by HP service personnel at the customer's request at no additional charge during the product warranty period. |