» Sign-in with HP Passport | » Register
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
Search:
More options
 
hp.com home


Customer Self Repair

» 

Business Support Center

HP Passport Sign-in

» Sign-in with HP Passport
» Register
» Learn more...

Tasks

» Download drivers and software
» Troubleshoot a problem
» Setup, install, and configure
» Discover and use a product
» Perform regular maintenance
» Upgrade and migrate
» Recycle and dispose
»

Resources

» Customer Self Repair
» Diagnose problem or Chat (HP Instant Support)
» Support Forums
» Guided troubleshooting
» Manuals
» Submit a support case
» See more...
» Help
» Site map
» HP Support Center

Product image
not available 

» Choose another product
» Create a personal product profile (Why register?)

Customer Self Repair offers customers a rapid way to request replacement parts directly from HP. If you have a defective part and are under warranty, you can work with HP Support to obtain your part and replace it on your own at your convenience.

Customer Self Repair Steps

1. Check your warranty
  Is it still active? If not, you can still purchase your replacement parts from the HP Parts Store
2. Order the replacement part
  »  See contact options
3. Perform the repair
  »  See all available parts replacement instructions
4. Return the defective part
  »  Get return instructions
5. Parts status questions?
  »  Send HP an email to get help

HP LaserJet P2055 Printer Series - Customer Self Repair Parts

Customer Self-Repair (CSR) parts are available for many HP LaserJet products to reduce repair time. The following information provides information about the CSR program and identifies the parts that are available for customer self-repair.
You can learn more about the customer self-repair program at http://www.hp.com/go/selfrepair .
Frequently Asked Questions are available on the FAQ page at http://www.hp.com/go/csr-faq .
The Customer Self Repair support flyer is available at http://www.hp.com/go/csr-support .
Information about CSR standard warranty terms and conditions can be found in the box with the product or see the CSR LaserJet Warranty statement at http://www.hp.com/go/csr-ljwarranty .
Customer Self-Repair Parts
Item Self - Replacement Options *
Pick Rollers Tray 2-x Mandatory
Separation Pads/Rollers Mandatory
Cassettes Mandatory
Memory Mandatory
Firmware DIMM/CF Mandatory
Power Cords Mandatory
Toner Cartridges Mandatory
Multipurpose tray separation pad Optional
Multipurpose tray pick/feed rollers Mandatory
* 'Mandatory' indicates on-site or return-to-depot support is not provided under your HP product warranty. Parts labeled 'Mandatory' are to be installed by the customer unless the customer is willing to pay HP service personnel to perform the repair.

'Optional' parts items may be installed by HP service personnel at the customer's request at no additional charge during the product warranty period.

Printable versionPrintable version
Privacy statement Using this site means you accept its terms Feedback to webmaster
© 2013 Hewlett-Packard Development Company, L.P.